Good for project planning and tracking
Use Cases and Deployment Scope
We are a research and evaluation firm with a small team. Each team member works on multiple projects. We use Klient to plan and track project work, as well as analyzing data from past projects to inform future planning. We also use it to communicate about project-related tasks.
Pros
- Showing the workload of a given team member (resource) at any given point in time.
- Documenting hours assigned to different tasks
- Maintaining a record of task-related communications
Cons
- The learning curve is rather long and steep. The interface is very busy and it is hard to remember 1) what all the functions are and 2) how to access them
- Could use better integration with systems like Gusto to avoid duplicating work for things like entering time off
- Timesheet interface could use a function to freeze the first row and column for easier navigation and time entry.
Return on Investment
- It has allowed us to do more realistic project planning
- It allows project leads to understand what is on their team members' plates and plan accordingly; also enables better communication between project leads and team members to set expectations for task completion
- It helps our graphics team to plan for deliverables and avoid backlogs