Name: KmeetBoX
Price: 69 USD
Author: K BRAND

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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KmeetBoX is an all-in-one app designed by K BRAND S.R.L. a.s.u. to measure customer experience through surveys, profiling, direct marketing, and lead generation. According to the vendor, it aims to go beyond simple questionnaires and offers features for analyzing data, acquiring contacts, and launching personalized promotions. The product is suitable for businesses of all sizes, including small enterprises, large companies, and institutions. It caters to various professions and industries, such as call centers, retail stores, universities, event organizers, and automotive dealerships.

## Key Features

**Create Customized Questionnaires**: According to the vendor, users can design personalized questionnaires using various formats like NPS, multiple choice, and open text. They can choose from different automated flow options to send surveys via SMS, email, or landing pages.

**Collect Real-Time Data and Gather Contact Information**: The vendor claims that the app allows users to capture real-time data from customer surveys and gather valuable contact information for future marketing campaigns and lead generation.

**Utilize Integrated Dashboard for Advanced Analysis and Insights**: The vendor states that users can access an intuitive dashboard that provides advanced analysis and insights based on the collected survey data. This feature aims to provide valuable insights into customer preferences, trends, and behavior.

**Launch Personalized Promotions**: According to the vendor, users can build trust and engage customers by launching personalized promotions based on user characteristics and preferences. This feature is designed to help create targeted marketing campaigns to increase customer loyalty and drive sales.

**Evaluate Customer Satisfaction Levels**: The vendor claims that the app allows users to measure and evaluate customer satisfaction levels with their service. Specifically designed for call centers, sales representatives, and customer support teams, it aims to enhance customer experience and improve service quality.

**Engage in Dialogue with Customers**: The vendor states that the app fosters communication and engagement with customers in the retail industry. It is tailored for supermarkets, retail stores, and franchise businesses to understand customer needs, preferences, and feedback.

**Conduct Research and Statistical Surveys**: According to the vendor, users can easily conduct research and statistical surveys in universities and social research institutions. This feature aims to gather valuable data for academic studies, market research, and policy-making.

**Measure Stand Activity and Lessons**: The vendor claims that the app allows users to track and measure stand activity and lessons at trade shows, conferences, and training courses. It aims to provide insights into attendee engagement and the effectiveness of educational sessions.

**Receive Feedback on Services**: According to the vendor, users can receive valuable feedback on services from customers in automotive dealerships, repair shops, and car rental companies. This feature aims to help improve service quality and address customer concerns to enhance overall customer satisfaction.

Basic

Free

Startup

Premium

Retently

Corporate

Dedicated

eSurveysPro.com

KmeetBoX

An online survey is a questionnaire that the target audience can complete over the Internet. Online surveys are usually created as Web forms with a database to store the answers and statistical software to provide analytics.

K BRAND

Survey Format & Appearance

Features related to the type, look & feel of surveys.

Online surveys

Paper surveys

Supports the creation of paper surveys. This might be a “print” option, and should include some mechanism for entering the data into the survey system for reporting purposes.

Phone surveys

Supports the creation and/or deployment of phone surveys, including a mechanism for entering the data into the survey system for reporting purposes.

Survey templates

Includes a selection of pre-made survey templates for different types of surveys.

Survey library

Includes an organization tool, such as a library, that allows the user to save, store and re-use or update past surveys.

Themes

Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

Custom logo/branding

Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.

Single page survey

Survey appears on a single continuous page, rather than requiring respondents to click through to multiple pages.

Progression bar

Survey displays a progression bar so that respondents know where they are in the survey (how much completed vs. how much left).

Responsive design

Survey is optimized for a variety of screens and devices, including mobile.

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

Multimedia content

Users can include audio, images and videos within surveys.

Drag-and-drop editor

Users can easily rearrange survey elements, such as question blocks, by dragging them into new positions.

Changes to live survey

Users can make changes to live surveys after they are published.

Question bank

Includes a set of pre-made sample questions or question templates.

Question design help

Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

Multiple question types

Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.

Matrix questions

Supports matrix or grid questions, such as “How often did you: eat breakfast? …exercise?...get 8 hrs of sleep?” where each subquestion has the same set of possible answers (e.g. Always / Often / Sometimes / Never).

Translation/multi-lingual

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

Survey logic flexibility

Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

Response requirement/validation

Users can require that a respondent answer before moving on or submitting, and can specify the type of response (e.g. a phone number) that will be accepted.

Skip logic

Users can include rules that cause certain questions to be skipped based on a respondent’s demographic information, answer to a previous question, or response time, for example.

Conditional questions

Users can create rules for questions that are only asked to certain respondents, or only asked if particular behavioral or demographic criteria are met.

Question branching

Users can create branching question pathways, where a respondent’s answer at a given stage determines the next set of questions they will be asked.

Piping logic

Answers provided by respondents earlier in the survey can be piped into survey questions later on. For example, if Q1 asks for the respondent’s name, Q2 can ask “What did you have for breakfast, [Name]?”

Randomization

Question order and/or question set can be randomized across the respondent pool.

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

Response tracking

Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.

Data export

Data collected within the tool can be exported to another program for additional reporting/analysis.

Real-time results

Users can view results on dashboards in real-time as they come in, rather than needing to wait to run a report or take counts after the survey is closed.

Standard reports

Includes canned reports that allow users to generate and share accurate survey results.

Custom reports

Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.

Visualizations

Includes reporting or dashboard tools for visualizing survey data.

Analytics

Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.

Survey Integrations

Features that allow users to integrate a survey tool with another system or tool.

CRM Integration

Survey respondent pools or segmentations can be drawn from contacts already in the company’s CRM and/or respondents’ contact information can be pulled into the CRM.

Social media integration

Supports social sharing, posting, registration via social profile credentials, and/or embedded social content.

E-commerce integration

Integrates with e-commerce or billing/payment tools.

Testimonials widget

Allows users to excerpt and embed text or data from surveys on their website.

Survey Automation

Features related to automating/triggering survey processes such as publishing and reporting.

Notifications and alerts

Respondent behavior (including survey completion, particular responses, or opt-outs) triggers notifications.

Calendar/scheduling

Allows users to schedule start and/or end dates for surveys.

KmeetBoX

Overview

What is KmeetBoX?