KNECT IoT

KNECT IoT is a remote management software platform designed to simplify the deployment and management of kiosk systems. According to the vendor, KNECT IoT caters to companies of all sizes that utilize kiosk technology as part of their digital customer experience transformation. Professionals and industries such as retailers, storage rental facilities, government agencies, healthcare providers, and the hospitality industry rely on KNECT IoT to streamline their kiosk operations.

Key Features

Manage Cookie Consent: According to the vendor, KNECT IoT utilizes technologies like cookies to store and/or access device information, allowing for data processing such as browsing behavior or unique IDs on the site. Consenting to these technologies enables the best experiences, while not consenting or withdrawing consent may affect certain features and functions.

Software Products and Development: The vendor offers tailored software solutions for interactive kiosk systems, including user interfaces, payment integration, data management, and a seamless user experience. According to the vendor, they have an expert in-house team of software engineers skilled in self-service UI application development and hardware component/API integrations.

Application Development Overview: The vendor provides customer-tailored application development for kiosk systems, leveraging their library of modular code blocks to enhance development efficiency. According to the vendor, they regularly update their Application Program Interface (API) library, reducing development time and ensuring ADA compliance of the user interface.

Software Requirements Specifications (SRS) Workshop: According to the vendor, they conduct SRS workshops to accurately define functionality requirements, API integrations, screen workflows, and hardware needs. This workshop is crucial in laying the foundation for accurate quoting and validating the final product.

Our Development Team and Methodology: According to the vendor, they follow AGILE development methods and assign a dedicated Development Team for each client. Their team includes project managers, scrum masters, development operations personnel, quality assurance engineers, product owners, software architects, and senior engineers.

KIOSK KNECT Hardware Integration Module (HIM): According to the vendor, KNECT HIM is a licensable Hardware Integration API library that simplifies the integration of software with hardware. It offers a growing library of APIs supporting 40+ kiosk components, eliminating the need to manage individual component drivers and SDKs.

Bill Payment Software: According to the vendor, their Bill Payment software streamlines repeat payment transactions, increasing sales staff efficiencies and ensuring a seamless customer experience. It offers cost-effective delivery of repetitive transactions, lower staffing/overhead costs, and secure EMV/PCI DSS compliant transactions.

KIOSK Remote and Dashboard Management: According to the vendor, KNECT IoT is a remote management software platform that provides real-time system and component-level alerts. It offers automated IoT campaigns based on alert nature, simplifies network setup, installation, updates, administration, user management, and reporting through intuitive dashboard management tools.