Name: Kokm
Price: 3500 USD
Author: iWise2ebusiness

Customer Training

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Batch Management Software

Cross-Browser Testing

Functional Testing

Mobile App Development

PHP Frameworks

Product Analytics

Virtual Reality

Development

Learning Management

Online Proctoring Software

Education

Business Intelligence (BI)

Collaboration

Data Extraction

Emissions Management

Intellectual Property (IP) Management

Privacy Policy Generators

Enterprise

Accounting

Crypto Tax

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Compliance

HR Management

Payroll

Relocation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Consulting and Advisory Services

DevOps

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Integration Platform as a Service (iPaaS)

IoT Device Management

Mobile Identity

Network Performance Monitoring

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

User Virtualization

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Product Configuration

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Secure Service Edge (SSE)

Security

Church Management

Construction Workforce Management

Financial Services CRM

Fleet Management

Geographic Information

Intelligent Document Processing

Internet of Medical Things

Vertical-Specific

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The kokm DXP is a Digital Experience Platform (DXP) offered by iwise2ebusiness Ltd. According to the vendor, this platform is designed to meet the needs of businesses and educational institutions. It provides a range of features and capabilities to support knowledge management, learning management, eCommerce, collaboration, and integrations. The kokm DXP is suitable for companies of all sizes and caters to various professions and industries, including Financial Services, Education, Contact Centres and Administration, eCommerce, and Training Companies.

## Key Features

**Knowledge Management**: According to the vendor, the kokm DXP enables efficient search and knowledge management for staff and partners. It provides access to important knowledge and information when needed and supports multimedia capabilities for enhanced knowledge sharing. Additionally, it can integrate with other systems as required.

**Learning Management**: The kokm DXP offers a comprehensive Learning Management System (LMS) with advanced features, according to the vendor. It supports various learning formats, including videos, SCORM, and xAPI. The platform allows interactive content creation and delivery and can be extended with communication and collaboration capabilities.

**eCommerce**: The vendor states that the kokm DXP enables eCommerce functionality for both website visitors and logged-in members. It supports online selling of products and services and seamlessly integrates with other features of the platform, reducing costs and increasing development speed.

**Collaboration**: According to the vendor, the kokm DXP facilitates effective collaboration among employees, clients, and partners. It provides tools for communication, file sharing, and project management. The platform also enables real-time collaboration through features like chat and video conferencing, enhancing productivity and streamlining workflows.

**Integrations**: The vendor claims that the kokm DXP allows integration with legacy systems and other external platforms. It provides direct access from employee systems like Active Directory or HRIS, enabling seamless data exchange between different systems. This enhances overall functionality and efficiency.

**Managed in the Cloud**: The kokm DXP is fully managed in the cloud, according to the vendor. This allows easy access from any device with an internet connection. Employees, clients, customers, and partners can access the solution anytime, anywhere. The platform provides scalability and flexibility to accommodate growing business needs while ensuring data security and regular maintenance.

**Website Digital Experience Platform Design and Development**: The vendor offers custom-built branded website platforms based on kokm DXP. This reduces costs and increases delivery speed for digital solutions. They provide options for bespoke website or platform development and include ongoing site management, maintenance, and optimization.

**Structured Process for Delivery**: According to the vendor, the kokm DXP follows a structured process of Discover, Design, Develop, and Deliver. They listen to client needs and design a digital experience to help businesses succeed. The platform creates professional and attractive digital experience platforms reflecting the brand. Ongoing maintenance and the opportunity to add features and capabilities are also offered.

**Digital Solutions for Business**: The vendor claims that the kokm DXP provides comprehensive digital business solutions for various industries. It helps streamline operations and maximize online visibility. The platform offers services such as website design, eCommerce, user experience design, and software development. It supports businesses of all sizes in achieving their goals.

**Digital Solutions Bespoke to your Brand**: The vendor offers a suite of digital business solutions packaged together and extendable. They provide tools and technologies for efficient business operation and growth. The kokm DXP allows customization and development based on specific needs and brand requirements, helping businesses succeed in today's digital landscape.

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Kokm

Digital Experience Platforms (DXP)

iWise2ebusiness

Digital Experience Platform

DXPs are designed to provide personalized content and experiences for customers across multiple channels from one unified interface. This includes customer data collection and aggregation, campaign management, integrations with third-party platforms, and user segmentation at scale.

Campaign management

Management for social, advertising, and email campaigns.

Cloud enablement

The ability to create, deploy, and operate IT resources and infrastructure on the Cloud.

Content aggregation

Collection and storage of content and apps from online sources.

Content classification

Multi-channel content personalization

Tailoring web content to user preferences and behavior for a consistent experience across multiple touchpoints.

Customer data analytics

Provides metrics on consumer information and behavior to help increase demand generation and customer retention.

DXP Third-Party Integrations

API-enabled integrations with third-party software such as social media, CRM, CMS, web analytics, and eCommerce platforms.

Multi-website management

Allows users to manage multiple websites for all of their brands from one place.

Digital asset management

Provides organizations with the ability to create, access, and manage digital asset files from a single central platform.

Editorial workflows and task management

Allows users to track and manage tasks and team collaboration related to content editing and publishing.

Web Content Creation

Features that support the creation of website content.

WYSIWYG editor

What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

Code quality / cleanliness

Code generated by WYSIWYG editor is clean and validates according to W3C standards.

Content versioning

The system tracks versions or has some sort of content archiving in place, so that users can go back to a previous version of the website if problems arise.

Admin section

The admin page is easy to navigate and use.

Page templates

The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

Library of website themes

A library of website frameworks or themes is available as a starting point for building a website.

Mobile optimization / responsive design

The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

Publishing workflow

The software allows users to set up a custom workflow for updating the website, including approval processes.

Form generator

Users can build website forms for visitors to fill out.

Content scheduling

Users can schedule content to publish at a certain date and time.

Web Content Management

Internal content search

Users can use a search index to find content.

Content taxonomy

Users can create multiple levels and types of content categories including tags.

SEO support

The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Browser compatibility

The CMS helps users build webpages that function well on all or most Internet browsers.

Bulk management

Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

Page caching

The CMS uses page, template, query and tag caching to optimize website speed.

Availability / breadth of extensions

There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

Built-in e-commerce / shopping cart

The CMS natively allows for product management, including pricing and shopping cart functionality.

E-commerce / shopping cart extension

The CMS has an extension or plug-in that allows for product management, including pricing and shopping cart functionality.

Community / comment management

Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

Import / export

Users can batch import or export content.

Website analytics

Built-in feature or plugin allows administrators to evaluate site traffic.

Customer experience management

Features that allow businesses to track customer sentiment and feedback, analyze and optimize the customer journey, and personalize content and website experiences for users.

Multi-channel customer feedback collection

The ability to collect qualitative and quantitative feedback from customers across a range of inputs. These could include in-app polls and surveys, email surveys, comments made on social platforms, SMS / messaging comments, NPS score, customer contributed videos, and focus group interviews.

Product usage analytics

The ability to see how, where, and when users are using your platform (e.g. how long users spend on a page, which actions they take, etc.)

Customer experience profiles

Profiles that correspond to individual customers or accounts and display a record of interactions your brand has had with that customer.

Customer experience dashboard

A dashboard that shows an aggregated view of things like customer sentiment, churn risk, qualitative and quantitative feedback, etc.

Customer journey mapping

The ability to map out the journey your customers take by persona.

AI-powered recommendations

Customer experience optimization recommendations that are driven by AI-recommendations.

Website A/B testing

The ability to A/B test your website and optimize parts of the customer experience with your product.

Kokm

Overview

What is Kokm?