Name: LateShipment.com
Author: LateShipment

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

School Management

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Enterprise Search

Meeting Management

Enterprise

Accounting

Accounting and Tax Services

Anti-Money Laundering (AML)

Cryptocurrency Wallets

Financial Research

Financial Risk Management

Hedge Fund

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

Employer of Record (EOR)

HR Management

International Payroll

On-Demand Payment

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Complex Event Processing

Component Content Management

Data Governance

Density-Optimized Servers

Fraud Detection

Hosted Virtual Desktop

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Metadata Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

Product Implementation Services

Test Management

User Activity Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Referral Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

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Professional Services

Customer Relationship Management (CRM)

Sales

Data Loss Prevention

Data-Centric Audit Protection (DCAP)

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Awards Management

Car Rental

Construction Accounting

Legal Research

Retail Execution

Vertical-Specific

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LateShipment.com is a post-purchase automation platform provided by LateShipment Inc. The platform aims to enhance the post-purchase experience for businesses by offering features such as delivery and returns management, automated refund recovery, last-mile logistics intelligence, parcel audit, and shipping refunds. It caters to businesses of various sizes, including D2C e-commerce businesses, retailers, wholesale distributors, manufacturers, and logistics and shipping companies.

## Key Features

**Parcel Audit and Shipping Refunds**: LateShipment.com offers a comprehensive parcel audit system that identifies more than 50 carrier failures, including late deliveries, lost packages, and damaged shipments. The platform also provides an automated claim submission process to maximize refund recovery from carriers. Users can access insightful reports on carrier spend and performance, enabling them to better understand their shipping operations.

**Delivery Experience Management**: LateShipment.com helps businesses deliver a seamless post-purchase experience with brand-building tracking experiences. The platform provides real-time order updates to keep customers informed and engaged. Users can utilize proactive delay prediction and personalized support to address any potential delivery issues.

**Returns Experience Management**: LateShipment.com simplifies the returns process by offering self-service returns and automation to manage returns support-free. The platform provides live return tracking, allowing customers to easily track their returns. Businesses can create a smooth returns experience, reducing the chances of losing customers due to complicated return processes.

**Delivery Performance Metrics**: LateShipment.com offers delivery performance metrics to help businesses track and analyze their shipping performance. Users can access reports on carrier comparisons, enabling them to make informed decisions about their shipping carriers. The platform provides insights into lost and damaged claims management, optimizing shipping processes.

**Branded Tracking Page**: LateShipment.com allows businesses to create a branded tracking page for their customers to track their packages. The tracking page enhances the last-mile experience by providing a consistent brand presence throughout the delivery process. Businesses can customize the tracking page to align with their brand identity and provide a seamless customer experience.

**Carrier Integrations**: LateShipment.com seamlessly integrates with various shipping carriers, including FedEx, UPS, DHL, USPS, Canada Post, and Canpar. Users can easily connect their carrier accounts to the platform for automated refund recovery and tracking. The platform supports other integrations, such as CRM, e-commerce, OMS, and helpdesk systems, streamlining shipping operations.

**Spend Analytics**: LateShipment.com provides spend analytics to help businesses gain insights into their shipping costs. Users can analyze their shipping spend and identify areas for cost savings. The platform offers actionable reports on service type distribution, carrier performance, and shipping spend.

**Real-Time Shipment Tracking**: LateShipment.com offers real-time shipment tracking, allowing businesses and customers to track packages in transit. Users can access accurate and up-to-date tracking information to keep customers informed about their deliveries. The platform provides delivery notifications to ensure customers receive timely updates about their shipments.

**Delivery Error Predictions**: LateShipment.com leverages data and analytics to predict potential delivery errors and delays. The platform helps businesses proactively address issues and provide exceptional customer support. Users can take preventive measures to minimize delivery errors and enhance the overall customer experience.

Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

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Transportation and Logistics Software automates and aids in the management and optimization of activity across a company's distribution network or shipping area, particularly with managing costs of shipping and freight, meeting service agreements, and reducing transit time.

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Transportation & Logistics Software

LateShipment.com

Overview

What is LateShipment.com?