Name: LinkedChat
Rating: 5 (1 reviews)
Author: LinkedChat

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Beta Testing

Innovation Management

No-Code Development

Product Analytics

Version Control

Development

Learning Management

Student Management

Education

Business Intelligence (BI)

Collaboration

Corporate Social Responsibility (CSR)

Demand Planning

Enterprise Asset Management

Enterprise Content Management

Environmental Health and Safety (EHS)

Internal Communications

Enterprise

Accounting

Anti-Money Laundering (AML)

Merger and Acquisition

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Cloud Storage

Data Center Cooling

Data Center Networking

Fraud Detection

Function as a Service (FaaS)

Graph Database

Integration Platform as a Service (iPaaS)

LAN Switches

Network Operating Systems

Network Performance Monitoring

Object Storage

Open-Source Database

Rack Servers

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Video Conferencing

Professional Services

Customer Relationship Management (CRM)

Lead Management

Sales Incentive Compensation Management

Trade Promotion Management

Sales

Data-Centric Audit Protection (DCAP)

Database Security

GDPR Compliance

Security

Apparel

Clinical Data Management

Clinical Trial Management

Interior Design

Lease Management

Online Ordering

Simulation

Warranty Management

Vertical-Specific

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### Messaging and Communication
While users appreciate LinkedChat's messaging and communication features for their simplicity and effectiveness in connecting professionals, there are some concerns raised as well. The limited number of characters for texting and the absence of video conferencing capabilities are noted as drawbacks by some reviewers. Additionally, the lack of certain advanced features like proactive chat and canned responses has been highlighted as areas for improvement to enhance the overall user experience. Despite these criticisms, LinkedChat remains a popular choice for facilitating communication and networking among users in various professional settings.

### Professional Networking
Users have found LinkedChat to be a valuable tool for establishing professional connections with minimal effort. The platform's feature of Linked Chat has been particularly praised for its ability to bridge communication between different messaging platforms, making networking more convenient and efficient. Additionally, users appreciate the platform's user-friendly interface, which allows for easy exchange of information and the building of relationships with clients and customers.

### Customer Engagement
Users find LinkedChat's customer engagement features to be a valuable asset in establishing and maintaining professional connections with clients. The platform's innovative approach to streamlining communication, coupled with its user-friendly interface, has garnered positive feedback. Additionally, the ability to customize branding and utilize geo-targeting enhances the overall customer engagement experience. While some users have yet to encounter any drawbacks, the general consensus leans towards LinkedChat's customer engagement capabilities being a strong suit that simplifies interactions with clients across various platforms.

### Team Collaboration
Users find LinkedChat to be a valuable tool for fostering teamwork and collaboration within their professional and personal circles. The platform's intuitive interface and efficient file-sharing capabilities have garnered praise for streamlining group discussions and enhancing connectivity among colleagues. While some users have noted minor drawbacks, such as occasional glitches, the overall consensus leans towards LinkedChat being a reliable solution for team collaboration.

### Multimedia Sharing
Users consistently praise LinkedChat's efficient multimedia sharing capabilities. The ability to send pictures easily, share files, and connect with other professionals has been highlighted as a strong point of the platform. Reviewers appreciate the functionality of the live chat feature, emphasizing its ease of use in sharing multimedia content. Additionally, the option to customize notifications and the convenience of messaging with multiple users have been positively noted. LinkedChat's multimedia sharing functionality appears to be a key factor in enhancing user experience and facilitating professional connections with minimal effort.

### Notifications and Alerts
Users appreciate the ease of use and customization options available for notifications and alerts in LinkedChat. The ability to receive email notifications even when offline is highlighted as a valuable feature, allowing users to stay informed and responsive. Additionally, the option to adjust notification settings based on individual preferences adds to the platform's user-friendly experience.

Users commonly recommend the following when using LinkedChat: 

1. Explore the benefits: Users suggest seeking out information or videos to understand the advantages of LinkedChat. This helps users fully grasp the potential benefits and features of the platform.

2. Give it a try: Many users recommend taking advantage of LinkedChat's free trial offer. This allows users to experience the platform firsthand and determine if it meets their specific needs without committing to a long-term subscription.

3. Integrate with familiar chat platforms: Users find it helpful to link LinkedChat with a chat platform they are already familiar with. By doing so, users can leverage their existing knowledge and maximize their productivity while using LinkedChat.

These recommendations highlight the importance of understanding the benefits, trying out the free trial, and integrating with existing chat platforms for an optimal experience with LinkedChat.

Efficient Communication: Many users have praised LinkedChat for its ability to facilitate efficient communication in various professional contexts. Users appreciate the platform's features such as direct messaging with candidates, internal communication without sharing contact information, and congratulating colleagues on job promotions. They find that these functionalities add a personal touch to their professional connections.

Seamless Integration: Several users have commended LinkedChat for its seamless integration with other tools and platforms. Users appreciate how they can easily use LinkedChat alongside Slack for work-related discussions, group conversations, and availability tracking. Additionally, users find that integrating LinkedChat into their e-commerce websites is effortless due to the customizable branding feature. This allows them to create a cohesive user experience while geo-targeting helps customize interactions based on customer location.

User-Friendly Interface: The user-friendly interface of LinkedChat has received positive feedback from many reviewers. Users describe the platform as easy to implement and navigate, allowing them to reply from familiar platforms like Telegram or via email notifications. They also appreciate features such as picture sending, offline form collection, and adjustable notification settings which further enhance the overall user experience.


Expensive Pricing: Some users have found LinkedChat's premium pricing to be too high, making it less affordable for them. 

Presence of Fake Employers and Profiles: Several reviewers have expressed their dissatisfaction with the presence of fake employers and user profiles on LinkedIn, which undermines the professional nature of the platform.

Limited Integrations: The limited integrations offered by LinkedChat, including only Slack, Telegram, and HipChat, have been mentioned as a drawback. Users suggest that more integration options such as Discord, Whatsapp, and Google Chat would make the tool more desirable.

LinkedChat is a versatile software that offers several use cases to meet the needs of its users. One key use case is the ability to easily view people's profiles and track recruiter interest, providing users with valuable insights for specific opportunities. Additionally, the feature of sharing contact information enables seamless communication without having to disclose personal details until both parties are comfortable. Users appreciate the convenience and time-saving aspect of LinkedChat, as it eliminates the need for multiple chat platforms and allows for fast and casual communication among colleagues. The software also proves useful in answering questions from one's own Telegram, saving time and making day-to-day work more streamlined. Furthermore, LinkedChat serves as a platform that connects different applications and software, facilitating effortless networking and professional connections with clients. The software aids in business development and market research by engaging prospects who may be unreachable via email or phone calls. Users have found value in upgrading the software to include missing features such as proactive chat, third-party integration, and canned responses, which would enhance its overall utility. Integration with other platforms like Slack has further enhanced the user experience by allowing seamless communication across various channels. Overall, LinkedChat has met basic live chat implementation requirements and offers a satisfactory experience.

Olark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

Self Service

Gist is a unified marketing, sales, and support platform. It includes live chat, a help desk, knowledge base, email marketing, marketing automation, opt-in forms, and more.

Professional

Premium

LinkedChat

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

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