What is LiveChat4Dynamics?
LiveChat4Dynamics is an integration tool that bridges the gap between website visitors and Microsoft Dynamics 365 CRM. By embedding a live chat widget on a website, it can engage with website visitors in real-time, fostering instant connections and providing immediate support.
Key Features of LiveChat4Dynamics:
- Instant Chat for Website Visitors: Businesses can chat with website visitors, providing help right away without any wait.
- Real-Time Notifications in CRM: Sends instant notifications in Dynamics 365 so that reps stay updated and respond to inquiries quickly.
- Create CRM Records from Live Chat: Creates CRM records directly from chat conversations through either the default or custom CRM entities, to capture important customer interactions for future follow-up.
- Tracks Chat History in CRM: All live chat conversations are saved in Dynamics 365, making it easy to access past discussions and improve customer service.
LiveChat4Dynamics ultimately aims to help drive engagement, smoother sales, and top-notch customer service.
Categories & Use Cases
Videos
Screenshots
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Screenshot of a record, created in real-time.
Product Demos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | English |
FAQs
What are LiveChat4Dynamics's top competitors?
Comm100, HappyFox Live Chat, and ProProfs Chat are common alternatives for LiveChat4Dynamics.