Name: LiveWorld
Rating: 1 (1 reviews)
Author: LiveWorld

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

PHP Frameworks

Product Lifecycle Management (PLM)

Text Editors

Development

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Meeting Management

PDF Editors

Payment Facilitation

Supply Chain Management

Visitor Management

Enterprise

Accounting

Blockchain Payments

Crypto Asset Management

Hedge Fund

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Lifecycle Management (ALM)

Archiving

Cloud Storage

Composable Infrastructure

Custom Software Development Services

Data Masking

Database Performance Monitoring

Email Encryption

Endpoint Security

Firewall

Fraud Detection

IT Asset Disposal

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Internet Security

Log Management

Network Performance Monitoring

Network Traffic Analysis (NTA)

NoSQL Databases

Software Composition Analysis (SCA)

Storage Management

Value-Added Resellers (VARs)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Creative Collaboration

Domain Registration Services

Email Marketing

Marketing Automation

Native Advertising

Social Media Management

Survey & Forms Building

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Sales

Cloud Infrastructure Entitlement Management

File Integrity Monitoring

Security

3D Modeling

Membership Management

Real Estate

Simulation

Vertical-Specific

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LiveWorld headquartered in San Jose offers managed social media as well as social media customer service technology, and a chatbot building technology for social customer service.

Team

Hootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Standard

Advanced

Hootsuite

LiveWorld

Social Media Customer Service

LiveWorld provides conversation management software, consulting, and online agent workforce
services. These empower companies to manage conversations in messaging apps and
social media to develop deeper relationships with customers. LiveWorld specializes in
handling the speed and scale requirements of brands to engage customers 1-on-1
in real-time and deliver personalized interactions with a human touch. The LiveWorld conversation-centric SaaS platform is designed to track and manage dialogue,
engage customers, and integrate chatbots and human agents with enterprise
systems. Companies can quickly solve the scale, security, automation, and
multi-social channel challenges associated with marketing and customer service
programs. LiveWorld services include strategy, campaign management, content
moderation, engagement, customer service, and social analytics. The LiveWorld team of
marketing strategists, conversation specialists, chatbot experts, social data
analysts, online agents, and software developers collaborate deliver
marketing and customer service solutions that seamlessly integrate software and
human teams. LiveWorld clients include the number one brands in consumer
packaged goods, retail, pharmaceutical, and financial-travel
services. LiveWorld is headquartered in San Jose, California, with an
additional office in New York City. Learn more at <a rel="noopener" target="_blank" href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=http%3A%2F%2Fwww.liveworld.com%2F&amp;esheet=51441085&amp;newsitemid=20161018005661&amp;lan=en-US&amp;anchor=www.liveworld.com&amp;index=3&amp;md5=328f4a1fe708eb01def4648039695d0c">www.liveworld.com</a> and <a rel="noopener" target="_blank" href="http://cts.businesswire.com/ct/CT?id=smartlink&amp;url=https%3A%2F%2Ftwitter.com%2Fliveworld&amp;esheet=51441085&amp;newsitemid=20161018005661&amp;lan=en-US&amp;anchor=%40LiveWorld&amp;index=4&amp;md5=6924eaa0056e58079ad296d5e80b8ce7">@LiveWorld</a>.

LiveWorld Facebook Forums Screencast

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LiveWorld

Overview

What is LiveWorld?