Name: Loadbalancer Enterprise ADC
Price: 3995 USD
Rating: 8 (1 reviews)
Author: Loadbalancer, Inc

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### Support and Customer Service
Users consistently highlight Loadbalancer Enterprise ADC's support and customer service as standout features, emphasizing the efficiency of the support team and the ease of communication with senior-level engineers. The robust and knowledgeable support team is commended for their quick responses and helpful assistance, making troubleshooting and maintenance a smooth process for users. Additionally, the cost-effectiveness of the support services and the comprehensive documentation provided by Loadbalancer.org further enhance the overall user experience with the product.

### Server Management
Loadbalancer Enterprise ADC is highly regarded for its robust server management capabilities, as highlighted by users' positive experiences with its server load balancing, reverse proxy, and DDoS protection features. The platform's ability to efficiently balance different protocols and optimize response times for customers has been particularly praised. However, some users have expressed concerns about the impact of health checks on downstream servers, especially in scenarios where multiple appliances are involved. Despite these challenges, Loadbalancer Enterprise ADC's server management functionalities are generally perceived as effective and reliable for maintaining optimal performance and uptime.

### Network and Device Management
Users generally praise Loadbalancer Enterprise ADC's network and device management capabilities. The positive feedback highlights the control it provides in blocking unauthorized access, ease of creating WAF rules, and the effectiveness of the firewall and per WAF blocking rules. However, there are some concerns raised about the need for constant rule adjustments for proper device functionality, particularly with integration issues with certain components like the Metaswitch Enhanced Application Server. Despite these challenges, users appreciate the device's performance in balancing network loads, especially during times like the pandemic when remote work increased significantly. The cost-effectiveness, ease of setup, and robust layer 4 configuration are also noted as strengths, making it a viable option for production environments.

Easy to use: Many users have found the product easy to use and configure, mentioning that it is intuitive and provides easily interpretable data for management review. Some users even compared the product to other load balancers they evaluated and stated that loadbalancer.org was the easiest to set up and use.

Excellent support team: The support team of loadbalancer.org has received high praise from several users for their brilliance, quick responses, and competence. Users appreciate that the support team consists of senior-level engineers who are able to provide helpful assistance in a timely manner.

Cost-effective solution: Users have described ADC as a cost-effective, well-designed, and feature-rich solution. They mention being able to quickly deploy and configure LB and WAF services with minimal experience. Additionally, the extensive guides, knowledge base, call-in support provided by loadbalancer.org contribute to its value for money proposition.

1. Limited Integration with Metaswitch Enhanced Application Server: Some users have mentioned that Loadbalancer.org does not integrate properly with all pieces of a Metaswitch Enhanced Application Server, requiring constant rule-writing by the end user. This can be frustrating and time-consuming for those who rely on seamless integration between the two systems.

2. Outdated Interface and Reporting: Several reviewers have suggested that the interface and reporting features of Loadbalancer.org are outdated and in need of a facelift. They feel that the current design is not visually appealing and lacks modern functionality, which hinders their overall user experience.

3. Lack of API Support: Some users have found the lack of API support to be a downside, limiting their ability to integrate Loadbalancer.org with other systems or automate certain tasks. The absence of an API restricts flexibility and makes it difficult for them to streamline workflows or incorporate Loadbalancer.org into their existing infrastructure seamlessly.

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Loadbalancer Enterprise ADC

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What is Loadbalancer Enterprise ADC?