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Logicbroker Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for Logicbroker are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Logicbroker has proved to be a valuable solution for users facing scalability issues with their end-to-end drop ship model. With Logicbroker, users have been able to grow their supplier community and daily transactions at an unlimited rate, effectively overcoming these scalability challenges. In addition, the software has allowed users to seamlessly integrate their Warehouse Management System with third-party trading partners, enabling them to connect with big box retailers that require EDI connections. This integration has greatly simplified the process and streamlined operations for users.

One of the key advantages of using Logicbroker is the significant time savings it offers. By automating the integration of EDI with their ERP system, Logicbroker has eliminated the need for manual efforts in tasks such as purchase order acknowledgment, ASN, invoicing, and inventory feed. Users have reported saving many hours every week thanks to this automation. Moreover, the ability to view raw EDI data through Logicbroker has been highly beneficial for users in diagnosing transmission issues and mappings.

Another major benefit of Logicbroker is its seamless integration with EDI processes, reducing the likelihood of errors in orders. Users have experienced an increase in orders from customers since implementing Logicbroker, as it enables them to offer dropshipping of third-party items without needing multiple integrations with vendors. Simplifying the interface with vendors has allowed users to create orders and manage inventory with just one integration. The software has also resolved daily issues such as retailers not being able to see orders or print labels by providing all the necessary information for EDI connections related to orders, shipping notifications, invoices, and acknowledgments.

Automation is a key feature of Logicbroker that has greatly enhanced efficiency for users. The software's ability to automate the EDI order flow process has led to added distribution partners and faster invoicing. This automation frees up time for users to focus on their core tasks while having confidence that Logicbroker takes care of orders and invoices between selling channels and shipping solutions.

Logicbroker has played a crucial role in optimizing order flow processes for users and creating more EDI connections. Users have also praised the software's effectiveness in handling customers who do not meet mapping requirements, expressing their confidence in Logicbroker's ability to investigate possible solutions that meet the needs of both their company and the customer. Furthermore, Logicbroker has helped users with inventory management, allowing them to fulfill customer rewards and streamline the redemption process.

Additionally, Logicbroker has saved users time by eliminating the need to import orders from multiple marketplaces and export them back for tracking number submission. The software

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