LogMeIn Miradore Reviews and Ratings

Rating: 9.4 out of 10

Score

9.4 out of 10

Community insights

TrustRadius Insights for LogMeIn Miradore are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great MDM Solution for Managing Windows Devices: Users have found Miradore to be an excellent MDM solution for effectively managing their Windows devices. Many users appreciate its ability to push out settings and install patches, which is comparable to GPO. Others have noted that Miradore's features are on par with higher-priced products.

Helpful and Easily Understandable Support Team: The support team at Miradore has been highly praised by users for being helpful and easy to understand. This level of support is seen as rare in today's market. Some users specifically mentioned the fantastic customer support they received, with one representative going above and beyond to ensure their satisfaction.

Simple Web Interface with Two-Factor Authentication: Administrators have commended the simple web interface of Miradore. They like that it allows them to easily set up two-factor authentication and enroll devices in just a few steps. The user-friendly interface makes device management more intuitive and convenient.

Reviews

4 Reviews

Miradore: An Easy, Effective, and Flexible MDM Solution

Rating: 10 out of 10

October 20, 2023

Use Cases and Deployment Scope

Our company manages a large number of mobile devices (primarily Android) in difficult areas of the world with limited connectivity and poor technical capacity. Miradore allows us to effectively manage, secure, and maintain our fleet of devices without having a consistent physical IT presence. We've found Miradore to be a robust, flexible, and cost-effective tool. The MDM space is crowded with many options. What sets Miradore apart is its business model and responsive support.

Pros

Easy to install and configure
Outstanding customer service and support
Robust features
Easy user interface

Cons

Add direct export from devices page

Likelihood to Recommend

Miradore is particularly well suited for our organizational approach which is centered around a large number of independent projects that have their own unique technical, management, and financial needs. Miradore excels at its core function (MDM) and allows us to accommodate a range of project needs. For example, each project has its own Miradore portal that can be managed independently. However, IT management has visibility into all portals.

Verified User

Director in Information Technology (10,001+ employees)

Vetted Review

7 years of experience

Miradore is an excellent MDM solution with fantastic customer support!

Rating: 10 out of 10

September 20, 2023

Use Cases and Deployment Scope

My agency uses Miradore for mobile device management of all of our company-owned iPhones and iPads, for control over software, settings, etc., and for location-tracking in the case of loss.

Pros

App management/automatic updates/software-push/whitelisting & blacklisting
Settings/configuration profiles for multiple groups of users
WiFi password management/automatic push
Device enrollment/interfacing with Apple Business Manager

Cons

Just being picky (because not much is wrong), I'd love it if some views would auto-refresh rather than me having to click to do so manually

Likelihood to Recommend

Miradore works great for us because it allows our agency to easily and remotely manage all of our iPhones and iPads, including pushing software updates, apps, restrictions, location-tracking, and so forth. It nearly eliminates the need to "put hands on" devices as frequently as I would otherwise need to do as our IT Liaison. Our IT vendor, with their own login credentials, is able to manage our devices or assist me with issues. Customer Support from Miradore has been stellar the entire three years we have had an account. Our IT vendor selected/recommended Miradore for us out of a variety of options, and found them to be the best fit considering price, features, and support; I would have to say they made an excellent choice!

Meg Macauley

Project Coordinator at Greenville County Redevelopment Authority (11-50 employees)

Vetted Review

3 years of experience

View profile

MDM with great features and management performance.

Rating: 10 out of 10

Incentivized

December 30, 2022

Use Cases and Deployment Scope

Miradore was a pleasant surprise as an MDM solution for our corporate smartphones. It is perfect as a manager for our mobile devices to monitor, manage and protect all devices remotely and always ensure the best hardware performance free of virtual threats and non-productive software. We started testing the free version a couple of years ago and after our management approved it we migrated to the premium version which is very cheap and costs less than $3 per device to always keep it secure and remotely manageable.

Pros

Support for IOS and Android operating systems.
Remote control of all devices.
Option of alarms in cases of theft or loss of the device.
Keeps all documents on the device encrypted and safe in case of loss.
Schedule to create update and uninstall routines.
Miradore makes it possible to release and install applications by type of user, avoiding unnecessary or malware-laden app installations for a given group or user.
Increased productivity, as it avoids the installation and use of non-corporate apps.
Location of devices in real time for cases where there is a need.

Cons

Documentation available from Miradore is very basic.
It remains to detail all the features of the software in more depth.

Likelihood to Recommend

MDM Miradore is used by all employees who have borrowed corporate devices for work. I have it on my iPad tablet and my Android smartphone. Miradore was perfect for us to create our network access control policy using corporate and personal devices using BYOD (Bring your own device). We have absolute control of all devices with means of notification push, lock, alarm and data theft protection. We have already used the device location function that was stolen a few times and we can easily track it down and recover it with the help of the Police. Miradore software has improved our experience and corporate security through the electronic devices connected to our network which was previously a serious problem and security breach with loss of data, money and employee productivity.

Bruno Almeida

Analista de redes in Information Technology at Klabin (51-200 employees)

Vetted Review

2 years of experience

View profile

Miradore online is good for business BYOD program

Rating: 8 out of 10

Incentivized

December 13, 2019

Use Cases and Deployment Scope

We are using Miradore online company wide for BYOD mobile devices and company phones. It is primary MDM for BYOD devices. We enroll devices for security compliance and email setup.

Pros

Easy to manage devices online.
Easy to enroll devices.

Cons

Free version still does not have full functionalities for Android non-Samsung devices, can not push email.
Can enroll Google Pixel, but can not push security policy as well now, like pin.

Likelihood to Recommend

Miradore is well suited for BYOD environment as it has the ability to push email with the free version and remove email/selective wipe which is only available with paid options on other MDMs. <div>Miradore does not work well for non-Samsung Android devices . Also with new OS versions it takes time for Miradore updates to properly enroll/manage devices.</div>

Antonina Chebotaryova

Telecom Engineer in Information Technology at Mcdean inc. (1001-5000 employees)

Vetted Review