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Miradore is an excellent MDM solution with fantastic customer support!
September 20, 2023

Miradore is an excellent MDM solution with fantastic customer support!

Meg Macauley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miradore

My agency uses Miradore for mobile device management of all of our company-owned iPhones and iPads, for control over software, settings, etc., and for location-tracking in the case of loss.
  • App management/automatic updates/software-push/whitelisting & blacklisting
  • Settings/configuration profiles for multiple groups of users
  • WiFi password management/automatic push
  • Device enrollment/interfacing with Apple Business Manager
  • Just being picky (because not much is wrong), I'd love it if some views would auto-refresh rather than me having to click to do so manually
  • Application management/deployment
  • The ability to remotely push/wipe/reset
  • Configuration profiles/standardization for multiple user groups
  • Miradore has removed a great deal of "hands-on" time for me; instead of having to physically work on multiple devices, I can manage almost everything without touching an iPad or iPhone!
  • I don't have to worry about what's installed on our devices (whitelist or blacklist), as everything we need is pushed remotely and everything we don't is disallowed.
This is the first time we've used an MDM. Our IT vendor researched and selected Miradore over several other options.

Do you think Miradore delivers good value for the price?

Yes

Are you happy with Miradore's feature set?

Yes

Did Miradore live up to sales and marketing promises?

Yes

Did implementation of Miradore go as expected?

Yes

Would you buy Miradore again?

Yes

Miradore works great for us because it allows our agency to easily and remotely manage all of our iPhones and iPads, including pushing software updates, apps, restrictions, location-tracking, and so forth. It nearly eliminates the need to "put hands on" devices as frequently as I would otherwise need to do as our IT Liaison. Our IT vendor, with their own login credentials, is able to manage our devices or assist me with issues. Customer Support from Miradore has been stellar the entire three years we have had an account. Our IT vendor selected/recommended Miradore for us out of a variety of options, and found them to be the best fit considering price, features, and support; I would have to say they made an excellent choice!