Name: Lokaly
Author: Verve Systems

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Content Management

Integrated Workplace Management (IWMS)

PDF Editors

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Composable Infrastructure

Data Collaboration

Deception Technology

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

LAN Switches

Network Performance Monitoring

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Service Desk Outsourcing

Software Asset Management

Storage Management

Telecom Expense Management (TEM)

User Virtualization

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Digital Content Creation

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Awards Management

Card Management

Dealer Management

Healthcare Learning Management

Investment Portfolio Management

Medical Scheduling

Retail Analytics

Text Analysis

Vertical-Specific

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Lokaly is a white-label solution developed by Lokaly that aims to assist local businesses in establishing their online marketplace or joining an existing one. The product claims to offer a quick and easy setup process, allowing businesses to create their own branded online marketplace or leverage an established one. According to the vendor, Lokaly is suitable for businesses of all sizes, catering to various professions and industries such as restaurants, grocery stores, pharmacies, laundry and Dhobi services, and Doodhwala (milk delivery). By utilizing Lokaly, businesses can manage their orders, offer a seamless customer experience, and expand their online presence.

## Key Features

**Create Your Own Marketplace**: According to the vendor, Lokaly enables businesses to create their own branded online marketplace in just a few minutes. The platform provides a customizable web portal and mobile app to establish a professional and consistent customer experience.

**Join Existing Marketplace**: Lokaly also offers the option for businesses to join an existing marketplace, providing them with access to an established customer base and increased visibility. Businesses can list their items, customize store settings, and take advantage of features such as offers, bestsellers, and delivery options.

**White Label Solution**: Lokaly offers a white-label solution, allowing businesses to brand the platform as their own. The vendor states that businesses can maintain their brand identity by utilizing a branded web portal and mobile app, while also customizing features to meet their specific needs.

**Manage Customers**: According to the vendor, Lokaly provides businesses with tools to effectively manage their customers. Businesses can view and manage customer data, implement loyalty programs, and communicate through notifications, aiming to enhance customer engagement and satisfaction.

**Reports and Analytics**: Lokaly offers comprehensive reports and analytics, which the vendor claims can provide businesses with valuable insights into their performance and customer behavior. By accessing key metrics and integrating with accounting systems, businesses can make informed decisions and optimize their offerings and marketing strategies.

**Order Scheduling and Tracking**: Lokaly allows businesses to easily schedule and track orders, ensuring a seamless and convenient customer experience. The vendor states that customers can track their orders in real-time, enhancing transparency and satisfaction.

**Customizable Features**: Lokaly offers businesses the ability to customize various features, including chat functionality, digital menu/catalogue, offers, online payment options, and marketing tools. The vendor suggests that this flexibility enables businesses to tailor the platform to their specific requirements.

**Integration Possibilities**: According to the vendor, Lokaly provides integration possibilities with external systems such as SMS gateways, payment gateways, accounting systems, and POS/inventory systems. This integration aims to help businesses streamline their operations, improve efficiency, and provide a seamless experience.

**Customer Reviews and Ratings**: Lokaly enables businesses to gather customer reviews and ratings, aiming to provide valuable feedback and enhance trust and credibility. The vendor suggests that businesses can use this information to improve their offerings and customer satisfaction.


Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

5 Products

50 Products

250 Products

500 Products

Big Cartel

Lokaly

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eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Verve Systems

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Lokaly

Overview

What is Lokaly?