Name: How to use LionDesk for maximum conversion
Uploaded: 2018-08-27T22:13:12.000Z
Duration: 34 min 43 s
Description: How to use LionDesk for maximum conversion

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Feature Management

Innovation Management

Product Lifecycle Management (PLM)

Development

Classroom Management

Education

Business Intelligence (BI)

Calendar

Collaboration

Digital Rights Management (DRM)

Enterprise Content Management

Statistical Analysis

Visitor Management

Enterprise

Accounting

Corporate Performance Management (CPM)

Digital Banking

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Leadership Development

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Archiving

Cloud Storage

Configuration Management Databases

Disk Cloning

Email Encryption

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Office Migration and Repair

SIP Trunking

Software Asset Management

Telecom Expense Management (TEM)

Vendor Risk Management

Virtual Data Room

Web Scraping

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Ecommerce Personalization

Email Marketing

Enterprise Marketing Management

Market Intelligence

Market Research

Marketing Automation

Social Media Management

Survey & Forms Building

Video Marketing

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Performance Management

Sales

Fleet Management

Membership Management

Municipal

Rental Property Management

Roofing

Warranty Management

Vertical-Specific

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### Technical Support and Troubleshooting
Reviewers express frustration with LionDesk's technical support and troubleshooting capabilities, highlighting ongoing issues with problem resolution and support responsiveness. Users report a lack of timely solutions to recurring problems, with unresolved issues persisting despite multiple attempts to seek assistance. The consensus among users is that LionDesk's tech support falls short in addressing and resolving technical challenges efficiently, leading to a sense of dissatisfaction and hindered productivity within their operations.

### User Interface and Experience
Users have expressed dissatisfaction with the basic and unappealing user interface of LionDesk powered by Lone Wolf, noting that it lacks advanced features and falls short in terms of aesthetics. The system's recent updates to the user interface were deemed underwhelming, with users feeling that the price increase was not justified by the minimal improvements made. Additionally, the absence of IDX integration and website features, coupled with ineffective property management tools, further hinder the overall user experience. As a result, users have indicated that there are better alternatives available in the market that offer more robust and visually appealing user interface solutions.

### Customer Service
Users have reported experiencing difficulties with LionDesk powered by Lone Wolf's customer service, citing issues such as unresponsiveness, lack of weekend support, and challenges with lead imports. The general consensus leans towards dissatisfaction with the level of service provided, with some users feeling let down by the lack of resolution for their issues and the overall support offered.

### Lead Management
User sentiment regarding LionDesk powered by Lone Wolf's lead management capabilities is predominantly negative. Many users express frustration with glitches and bugs that hinder their ability to effectively manage leads. Issues such as difficulty in logging in, failure to receive lead notifications, and challenges in updating contact statuses have been highlighted as major obstacles in lead management efficiency. Additionally, concerns about the program's limited functionality in importing leads and the lack of responsiveness from customer service further contribute to users' dissatisfaction with the lead management aspect of LionDesk.

### CRM Features
User sentiment regarding LionDesk powered by Lone Wolf's CRM features is largely critical, with users highlighting issues such as lack of automation, limited customization options for drip campaigns, and challenges with data synchronization. The platform's transition from version 1 to version 2 has been described as problematic, with users expressing frustration over the lack of advancements in capabilities and responsiveness to market changes. Additionally, users have raised concerns about the limited functionality of features like video text and email, outdated drip campaign templates, and difficulties in integrating leads from external services. Despite some positive aspects like a functional dialer in version 1, users overall find the CRM's features to be lacking in automation and integration, impacting their overall experience with the platform.

### Contact Synchronization
Users have expressed frustration with LionDesk's contact synchronization, particularly when it comes to syncing with Google Contacts. Many users have reported ongoing sync issues, such as missing information and records failing to transfer over. The inability to sync new contacts from Google Contacts into LionDesk has been a significant pain point for several users, highlighting a key area for improvement in LionDesk's contact synchronization capabilities.

LionDesk is a lead management and contact organization system that aims to automate business tasks and nurture contacts. Despite some users experiencing glitches and inconsistent performance, LionDesk serves as a central location for client files and communications. This proves to be beneficial for users who previously used multiple programs to manage their real estate needs. The software helps track leads efficiently and keeps everything organized, providing users the ability to stay in touch with their database through successful drip campaigns. Users have found value in the messaging feature, which facilitates easy communication and lead management. Additionally, LionDesk offers the ability to send text campaigns, which is highly valued by users. The software has also been utilized as a marketing operating system and contact management system, allowing users to stay on top of mind by contacting people individually. Another key use case of LionDesk is its role as a CRM for real estate companies, making follow-up easier and allowing users to effectively manage their pipeline of potential clients. Despite some recurring problems and negative experiences with customer service, many users appreciate LionDesk's bulk email capabilities and find the software beneficial for client follow-up and database management. Overall, LionDesk helps users solve the problem of managing leads with its easy interface and organization features, while also serving educational purposes such as debating with MBA students. As a result, positive outcomes have been observed since using LionDesk, leading some users to even become affiliates to promote the product.

Difficulty with Features: Many users who paid for a year upfront have encountered issues getting the features to work and have experienced error messages. This has caused frustration and hindered their ability to fully utilize the software.

Lack of Customer Support: Numerous reviewers found the customer support provided by the company to be useless. They have reported glitches, bugs, and technical difficulties, such as not being able to login to the mobile site and not receiving notifications for new leads. These issues were exacerbated by the lack of timely assistance from the support team.

Limited Customization Options: Users expressed dissatisfaction with the inability to customize initial text messages to contacts. Some users had multiple tickets opened for almost 2 months without any reply from the development team. This lack of customization options has hindered their ability to tailor their communication strategies effectively.

Texting Feature and Ease of Use: Users have found the texting feature on LionDesk to be great, allowing them to easily communicate with their customers. Many users have also mentioned that the site is easy to navigate, both on desktop and mobile devices.

Preloaded and Formatted Automated Email Drip: Users appreciate the preloaded and formatted automated email drip feature offered by LionDesk. They find it helpful in automating their email campaigns, saving time and effort.

Nice and Easy Interface: Some users have mentioned that LionDesk has a nice and easy interface, making it user-friendly. This makes it easier for users to navigate through the system and utilize its various functions effectively.

Users have provided several recommendations for LionDesk. Firstly, it is advised to be aware of the system's uses and limitations. This suggests that users should familiarize themselves with the capabilities and restrictions of LionDesk to make the most out of the CRM. Secondly, users appreciate the great support for the software, including prompt fixes and follow-ups. This indicates that LionDesk has a responsive and helpful support team that addresses any issues promptly. Lastly, users recommend LionDesk as a simple alternative to Skyslope and as a better alternative to Realty Juggler and Top Producer. This suggests that LionDesk offers a user-friendly experience and is considered a more reliable option compared to other CRMs in the market. Overall, users recommend trying out LionDesk due to its reasonable pricing, compatibility with modern platforms, and positive experiences with the software.

Lone Wolf Relationships, replacing the former LionDesk, is a customer relationship management (CRM) software solution for real estate agents.

Starter

Pro+

Elite

Basic

REsimpli

Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

Professional

Accelerator

Contactually CRM (discontinued)

Lone Wolf Relationships

Real Estate

How to use LionDesk for maximum conversion

Learn how to use LionDesk CRM for maximum conversion of your leads, past clients and sphere of influence.  

LionDesk solves the problems most agents face of:
- Forgetting to follow up on important tasks
- Losing deals because leads fell through the cracks
- Knowing what to do each day to stay in massive action

Known as the most affordable and easy-to-use CRM for sales professionals and small businesses, LionDesk allows you to go from Lead to Close in a highly customizable platform.

Sign up for a free 30-day trial at http://bit.ly/LearnLionDesk

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Lone Wolf Relationships
Formerly LionDesk

Overview

What is Lone Wolf Relationships?