Loyal Zoo

Loyalzoo is a digital loyalty and membership service provided by Loyal Zoo Ltd. According to the vendor, this platform is designed specifically for small and medium-sized retailers, aiming to empower them with a smart and uncomplicated loyalty program. The product allows retailers to set up a loyalty program in minutes, eliminating the need for paper or plastic cards. Customers can earn points based on their spend, which can be redeemed for exciting rewards to drive them back in-store.

Some key features of Loyalzoo, as claimed by the vendor, include the option to offer customers VIP benefits in return for a subscription fee, ensuring recurring revenue. The product also allows retailers to securely store customer payment cards on file, enabling them to set up recurring payments or take one-time charges.

Loyalzoo works seamlessly on various devices, including computers, tablets, and smartphones. It also offers integrated point-of-sale (POS) solutions for enhanced functionality. According to the vendor, the loyalty program runs on most POS terminals, making it accessible to a wide range of businesses.

The software acts as a mini CRM, allowing retailers to see VIP customers and write personalized rapport-building notes. This feature enhances customer relationships and loyalty through personalized interactions. Additionally, retailers can easily register customers and send special marketing promotions post-sale, engaging them with enticing marketing campaigns to drive them back in-store.

According to the vendor, Loyalzoo provides access to reports and trends in a secure admin area, allowing retailers to track the success of their loyalty program and measure customer spending habits. The vendor also claims that retailers receive important loyalty statistics in their weekly results email and dashboard.

The product supports both in-store and online rewards. It automatically awards loyalty points to customers who make online purchases, making them feel special by offering rewards both in-store and online. Customers can accumulate points and redeem rewards at all locations, providing a consistent loyalty experience across multiple locations.

Loyalzoo is designed to be a complete DIY setup, allowing merchants to set up a loyalty rewards program in minutes without the need for technical skills. The loyalty program runs on various devices, including tablets, desktops, mobile phones, and most point-of-sale terminals. The vendor provides easy-to-follow staff training tutorials to help merchants get started quickly.