Most Commonly Comparedto Luma

Best Luma Alternatives for Small Businesses

ZoomInfo Chat

Score 9.0 out of 10

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Intercom

Score 8.7 out of 10
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Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

There is not enough information to display integrations.

IBM watsonx Assistant

Score 9.0 out of 10

IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Luma Alternatives for Medium-sized Companies

Genesys DX (discontinued)

Score 10.0 out of 10

Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Qualified

Score 9.5 out of 10

Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Conversica

Score 9.5 out of 10

Conversica provides lead management software for marketing, inside sales and sales groups.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

ZoomInfo Chat

Score 9.0 out of 10

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Intercom

Score 8.7 out of 10
Learn More

Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Popular Integrations

There is not enough information to display integrations.

IBM watsonx Assistant

Score 9.0 out of 10

IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Genesys Cloud CX

Score 8.5 out of 10
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Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Inbound call routing

Popular Integrations

There is not enough information to display integrations.

Five9

Score 8.2 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Predictive dialing

Popular Integrations

There is not enough information to display integrations.

Cortana (discontinued)

Score 7.9 out of 10

Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Best Luma Alternatives for Enterprises

Genesys DX (discontinued)

Score 10.0 out of 10

Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Conversica

Score 9.5 out of 10

Conversica provides lead management software for marketing, inside sales and sales groups.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

IBM watsonx Assistant

Score 9.0 out of 10

IBM offers watsonx Assistant, an AI and natural language driven chatbot designed to allow anyone to deploy a chatbot in an app or website.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Genesys Cloud CX

Score 8.5 out of 10
Visit Website

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Inbound call routing

Popular Integrations

There is not enough information to display integrations.

Five9

Score 8.2 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Predictive dialing

Popular Integrations

There is not enough information to display integrations.

Oracle Digital Assistant

Score 7.5 out of 10

The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.

Cortana (discontinued)

Score 7.9 out of 10

Microsoft's Cortana was a general purpose productivity assistant, that has been deprecated as a standalone product.

Higher Rated Features

There is not enough information to display features

Popular Integrations

There is not enough information to display integrations.