LumenVox Automatic Speech Recognition (ASR)

LumenVox boasts 20 years of voice technology and delivers a speech offering that supports voice experiences that not only understand what is being said, but also identify who is saying it. LumenVox gives companies the ability to integrate applications in any environment – on-premise, multi-cloud, or a hybrid model. LumenVox states they can deploy new language models in an average of 60 days or less, where most providers require six months or more.

ASR with Transcription is the cornerstone of the LumenVox software portfolio. LumenVox’s speech and voice software stack operates on a foundation of artificial intelligence and deep machine learning with the goal of delivering high-performing speech technology. LumenVox’s ASR accelerates the ability to add new languages and dialects to serve a more diverse base of users.

In conjunction with ASR, LumenVox offers Text-to-Speech (TTS) software to verbalize written text. This allows companies to turn chatbots into voicebots. And through LumenVox’s state-of-the-art toolset, companies can perform tuning and transcription–including parameter, grammar and version-upgrade testing–for any speech recognition application. The toolset helps customers avoid expensive, time-consuming professional services every time they need to augment their speech-enabled application. Customers who are on legacy ASRs can benefit from the toolset by having the ability to easily migrate more than 80% of grammars and confidence values over to the LumenVox ASR.