Lunavi Managed Cloud

Lunavi Managed Cloud is a cloud management solution designed to provide expert guidance and management for cloud platforms and services. According to the vendor, it allows organizations of various sizes to leverage the scalability and flexibility of the cloud without the hassle of ongoing management and integration. Lunavi Managed Cloud is said to be suitable for IT professionals and departments, technology companies, healthcare organizations, financial services firms, and e-commerce businesses.

Key Features

Managed Cloud: According to the vendor, Lunavi Managed Cloud provides expert guidance and management for cloud platforms and services, allowing organizations to leverage the scalability and flexibility of the cloud without the hassle of ongoing management and integration.

Managed Private Cloud: The vendor offers comprehensive management services for its hosted VMware private cloud platform, handling the setup, configuration, and ongoing management of the private cloud infrastructure. This is said to enable organizations to benefit from the scalability and security of a private cloud without the burden of managing and maintaining it.

Managed Security & Compliance: According to the vendor, Lunavi provides SIEM and cloud environments designed to meet compliance standards, ensuring the security of the cloud environment and helping organizations meet regulatory requirements. Lunavi's staff is said to perform security hardening, auditing, and ongoing monitoring to protect against security threats.

100% Service Level Agreements: According to the vendor, Lunavi guarantees uptime through 100% Service Level Agreements (SLAs), aiming to ensure the availability and reliability of cloud services and minimize downtime.

24/7 Live Support Included: According to the vendor, Lunavi provides 24/7 live support from its Global Service Center, offering assistance and issue resolution via phone, email, or portal. This is said to ensure organizations have access to support for their cloud operations at any time.

Comprehensive IT Operations Management: According to the vendor, Lunavi's ITOM services cover routine cloud administration, including cloud platform and virtual machine setup and configuration, identity plane and access management, as well as patching, monitoring, and notifications.

Added Support Value: According to the vendor, Lunavi offers complete helpdesk and problem resolution services, including engineer escalation priority. They claim to guarantee a 15-minute response time from a human, aiming to provide quick assistance and issue resolution.

Cloud Assessment & Optimization: According to the vendor, Lunavi provides cloud environments that are right-sized for organizations' use cases and business goals, aiming to optimize cloud resources and reduce operational costs. Lunavi's experts are said to assess and optimize cloud environments to ensure efficiency and cost-effectiveness.

Operating Systems: According to the vendor, Lunavi delivers managed cloud operating systems that are hardened, audited, and maintained with patches and backups, providing organizations with up-to-date and secure operating systems in their cloud infrastructure.

Application Management & Hosting: According to the vendor, Lunavi offers application management and hosting services for VMware or Azure cloud environments, configuring and tuning applications for optimal performance in the cloud, aiming to ensure smooth and efficient application operation.