TrustRadius Insights
Users of MalCare have experienced the relief of completely unhacking severely compromised websites, even in cases where the website admin …
Starting at $99 per year 1 site
View PricingOverview
What is MalCare?
MalCare is a malware removal and protection solution for WordPress sites. Users can discover threats in real time, terminate bugs in <60 seconds, and keep a site protected round the clock. MalCare’s offsite scanner aims to ensure there is no…
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Get StartedPricing
Basic
$99
Cloud
per year 1 site
Add-On: Real-time backups
$100
Cloud
per year per site
Add-On: Visual Regression Tests on multiple pages
$100
Cloud
per year per site
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.malcare.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per year 1 site
Product Demos
malcare demo video
YouTube
Product Details
- About
- Tech Details
What is MalCare?
MalCare is a malware removal and protection solution for WordPress sites. Users can discover threats in real time, terminate bugs in <60 seconds, and keep a site protected round the clock. MalCare’s offsite scanner aims to ensure there is no load on a site whatsoever, and it boasts users of over 400,000+ WordPress sites. It detects malware missed by others, prevents Google Blacklisting or Web Host Suspension, and never affects a website’s performance.
MalCare Videos
MalCare Overview
WordPress Firewall & Login Protection - MalCare Feature
Hardening WordPress Website - MalCare Feature
MalCare Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of MalCare have experienced the relief of completely unhacking severely compromised websites, even in cases where the website admin was inaccessible. They have praised the excellent support provided by MalCare in resolving hacking issues and taking necessary actions on their behalf. This has solved the critical business problem of having a hacked website that may have been out of reach for the administrators, ensuring that their online presence is restored and protected.
In addition, users have found immense value in the all-in-one dashboard provided by MalCare. With easy access to website security, plugin updates, backups, and speed optimization, businesses no longer need to worry about hiring additional personnel to clean hacked sites. This has saved them both time and resources. The comprehensive features of MalCare, including security, speed optimization, and updates, have been highly appreciated by customers as they provide a holistic solution to tackle multiple aspects of website management. By effectively removing malicious files and scripts from websites, MalCare ensures website security and reduces the headaches associated with maintaining a secure online platform. Furthermore, users have received valuable feedback from MalCare on how to prevent future attacks, allowing them to proactively safeguard their websites against potential threats.
MalCare's effectiveness extends beyond individual websites. It has successfully cleaned up malware on high-traffic publishing sites, which is crucial for maintaining business continuity and preventing reputational damage. Moreover, users have found great value in having a snapshot of their site's health at any given moment. This solves the problem of monitoring website health and provides peace of mind for businesses.
Overall, MalCare has proven itself as an invaluable tool for solving critical business problems related to website security and maintenance. Its ability to completely unhack compromised websites, provide excellent support, remove malicious files, offer comprehensive features through an all-in-one dashboard, and give valuable feedback for prevention has made it a trusted solution for businesses looking to protect their online assets effectively and efficiently.
Effective Malware Detection and Removal: Several users have found MalCare to be highly effective in detecting and removing malware, including link injection malware. It has outperformed other security plugins that they have used in the past.
Good Support: Users appreciate the good support provided by MalCare. When the initial scan did not detect the malware, the subsequent scan successfully identified it. The quick response from the support team and their assistance during hacking incidents have been praised by multiple reviewers.
Wide Range of Tools and Features: Reviewers have highlighted the variety of tools and features offered by MalCare. These are easily accessible from a single dashboard, making it convenient for users to manage their website security. Some of these features include firewall protection, website backup function, Autoclean functionality, login protection, speed monitoring, scanning for viruses and malware, uptime monitoring, and plugin update notifications.
Poor Communication and Responsiveness: Some users have expressed frustration with the lack of communication and responsiveness from the MalCare team. They have reported difficulties in getting timely responses to their inquiries and issues, which has led to a sense of dissatisfaction and a perceived lack of support.
Incompetence and Poor Quality Product: Several users have voiced concerns about what they perceive as incompetence on the part of MalCare. They feel that the company did not meet their expectations in terms of providing an effective solution for cleaning malware from their websites. These users also believe that the overall quality of the product is subpar, leading to further disappointment.
Refusal to Fix Infected Sites and Provide Refunds: A number of reviewers have mentioned that MalCare did not successfully resolve their infected sites despite their claims. Moreover, these users felt let down when MalCare refused to provide them with a refund for their troubles. This has left them dissatisfied with both the efficacy of the product and the customer service provided by MalCare.