Overview
What is Mantis Bug Tracker?
Mantis Bug Tracker is an open-source web-based issue tracking system designed to assist teams and organizations in effectively managing and tracking software issues and project tasks. It is suitable for companies of all sizes, from small startups to large enterprises. Professionals and industries such...
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Product Details
- About
- Tech Details
What is Mantis Bug Tracker?
Mantis Bug Tracker is an open-source web-based issue tracking system designed to assist teams and organizations in effectively managing and tracking software issues and project tasks. It is suitable for companies of all sizes, from small startups to large enterprises. Professionals and industries such as software development, IT services, project management, quality assurance and testing, and web development use Mantis Bug Tracker to streamline their issue tracking and project management processes.
Key Features
Email Notifications: Mantis Bug Tracker provides email notifications to keep team members and clients informed about issue updates, resolutions, and comments. This feature ensures timely communication and collaboration.
Access Control: Mantis Bug Tracker offers per-project role-based access control, allowing administrators to define user permissions and access levels based on their roles within the project. This feature provides precise control over project components.
Customization: Mantis Bug Tracker offers flexibility in customizing issue fields, notifications, and workflow to align with specific project requirements. This feature allows teams to adapt Mantis Bug Tracker to their unique workflows.
Collaboration and Communication: Mantis Bug Tracker provides a platform for effective collaboration and communication among team members and clients. Users can easily share information, updates, and comments on specific issues, facilitating seamless collaboration.
Issue Tracking and Management: Mantis Bug Tracker enables efficient tracking and management of software issues and project tasks. Users can create, assign, prioritize, and track issues throughout their lifecycle, ensuring proper task handling.
Customizable Dashboards and Reports: Mantis Bug Tracker allows users to create personalized dashboards and generate customized reports. This feature provides a comprehensive view of projects, enabling progress tracking and data analysis.
Integration Capabilities: Mantis Bug Tracker offers integration capabilities with other tools and systems, such as version control systems, project management tools, and continuous integration tools. This feature allows for seamless data exchange and enhances project management and development processes.
File Attachments: Mantis Bug Tracker allows users to attach files to issues, such as screenshots, log files, or documents, providing additional context for issue resolution. This feature facilitates efficient collaboration and easy access to relevant files.
Search and Filtering: Mantis Bug Tracker provides powerful search and filtering capabilities, enabling users to quickly find specific issues based on various criteria. This feature helps users navigate through a large number of issues and locate the information they need.
Issue History and Audit Trail: Mantis Bug Tracker maintains a detailed history and audit trail of all issue activities, including changes, updates, and comments. This feature ensures transparency and enables tracking of issue progression.
Mantis Bug Tracker Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Mantis Bug Tracker has proven to be a reliable tool for managing software development projects and improving team collaboration. Its ability to track, manage, and prioritize bugs in real-time allows teams to work efficiently and effectively. The software's dashboard provides all relevant information, including assigned, created, and monitored tickets, allowing users to stay up-to-date on project progress.
One of the key business problems solved by Mantis BT is its ability to improve communication between support and development departments. Support can now review existing bugs and log new ones independently, while development can prioritize bugs as they come in. This feature ensures that all interested parties are notified whenever updates or resolutions have been made. Additionally, Mantis BT's task management capabilities help with product quality control, allowing greater control over the time technicians include in a service order and decreasing requests entries by phone line. Overall, Mantis BT helps businesses streamline their software development processes, leading to increased productivity and better project outcomes.
Intuitive Interface: Many reviewers found Mantis Bug Tracker to have an intuitive and straightforward interface that made it easy to manage tasks and projects. The clean and simple user interface was highly praised by many users, making it efficient for a variety of users, including developers, testers, and business users.
Powerful Customization Features: Reviewers appreciated the customization options available in Mantis Bug Tracker, such as customizable fields for specific projects. The ability to add custom fields and customize values was another feature that many reviewers liked because it allowed them to customize issues according to their needs. Some also appreciated being able to customize categories and classifications.
Efficient Search Functionality: The search and sorting features were particularly helpful in finding issues quickly and efficiently, according to several reviewers. They found this feature useful when managing multiple projects with no limit, allowing them to handle different projects efficiently without getting bogged down by searching through all the tickets manually.
Outdated User Interface: Many users have found the Mantis Bug Tracker's user interface to be outdated, cluttered and not easily navigable. The colors, design and aesthetics were criticized by many users. The UI was not intuitive, making it difficult for non-technical users to use the software efficiently.
Slow Performance: Several reviewers mentioned that the software is slow and heavy which creates loading issues and session timeout problems. This has been a major issue for many of them who experienced lag while working on projects.
Issues with Filter System: A number of users had issues with Mantis Bug Tracker's filter system as it was often buggy and did not provide coherent results. Some felt that it required technical knowledge to configure properly which made it hard to change settings or features within the software.
Users commonly recommend MantisBT for its ease of use and ability to manage projects, tasks, and people. They find it simple and straightforward for tracking work, sharing or assigning issues, and managing tickets, especially for tracking errors and their status. MantisBT's interactive interface and ability to track users and comments make it particularly useful for keeping track of numerous daily project tasks and issues. Users also appreciate that Mantis Hub takes away the headache of managing a local install and works flawlessly. Furthermore, they highly recommend MantisBT as a bug tracking software, praising its cloud-based option as well. Overall, users believe that MantisBT is an effective tool with a user-friendly interface for easy tracking and managing multiple projects.