MapBusinessOnline

Easy to Use and Learn: Many users have found MapBusinessOnline to be easy to install and transition to from the online version. They appreciate the smooth learning curve, with some stating that they were able to grasp the basics of exporting addresses and territories in just five minutes. The intuitive menu and extensive features make it simple for users to load data, plot locations, create custom territories, and analyze sales data.

Comprehensive Mapping Features: Users praise MapBusinessOnline for its comprehensive mapping capabilities. They like being able to map territories by zip codes, export data to Excel, and share maps with team members through a URL for easy collaboration. The customization options allow them to create tailored maps for clients or franchisees, while the ability to source demographics from the Census provides valuable data for analysis and presentations. Additionally, MapBusinessOnline's accuracy in placing markers has been verified by many users who compared it with external databases.

Helpful Customer Support: Customers appreciate the strong technical support provided by MapBusinessOnline. They find the customer support team always helpful when issues arise or if they need assistance with any aspect of using the software. This reliable support ensures that users can maximize their experience with MapBusinessOnline and resolve any challenges they encounter along the way.

Unhelpful and inefficient customer support: Some users have expressed frustration with the customer support of MapBusinessOnline, stating that it is difficult to communicate with a live person and often rely on back-and-forth emails. This process has been described as time-consuming and inefficient.

Lack of intuitive navigation and menu options: Several reviewers have mentioned that navigating around the map and finding specific options in the menu can be challenging in MapBusinessOnline. Users have found it difficult to locate map options and have stated that the navigation is not intuitive for them.

Expensive pricing for advanced features: A common concern among users is the cost of MapBusinessOnline, particularly when wanting more than basic features. Some customers believe that the price increases exponentially if they require additional functionalities beyond the basics, making it expensive for their needs.

Users commonly recommend the following actions based on their experience with the software:

1. Try the trial version before purchasing: Starting with the trial version allows users to assess its suitability for individual needs and explore its capabilities before making a purchase.

2. Utilize the software for geographical analysis and data visualization: Users find it helpful to use the software for creating geographical dispositions, maps, and data analysis to develop effective business strategies and promote company growth.

3. Take advantage of available resources for learning and support: Users suggest using the questions and answers page and watching free tutorials on YouTube to learn the software. They also appreciate the availability of helpful support through the help line.