TrustRadius: an HG Insights company

What is MarketSurge?

MarketSurge is a marketing platform designed to assist businesses in managing their leads and customer communications in one central location. The platform offers a range of features, including unified messaging, automated lead capture and nurturing, integration with other business applications, online reputation management, and goal setting and reporting. MarketSurge caters to businesses of all sizes, from small startups to large enterprises, and is commonly used by professionals in industries such as real estate, insurance, finance, home services, and retail.

Unified Communication Channels: MarketSurge provides a centralized platform for managing customer communications and contacts across various channels, including text, email, call, and social media.

Automated Lead Capture, Interaction, and Nurturing: MarketSurge enables businesses to automate personalized outreach messages to new leads, allowing them to save time and focus on responsive leads.

Integration with Other Business Apps: MarketSurge seamlessly integrates with over 1,000 other business apps, allowing businesses to sync contacts and initiate text messages directly from those apps.

Online Reputation Management: MarketSurge offers tools to help businesses generate positive reviews and take control of their online reputation. It enables businesses to send review inquiries via SMS texts to both existing and new customers.

Goal Setting and Reporting: MarketSurge provides goal setting and reporting features to track progress and motivate employees. Businesses can set goals for their employees and monitor their performance through reporting capabilities.

Customer Management: MarketSurge allows businesses to integrate customer data from other applications, facilitating a centralized and organized customer management system. It provides smart templates for standardized communication, saving time and improving efficiency.

Mobile App: MarketSurge offers a mobile app for convenient access to its features and functionalities. The mobile app allows businesses to manage leads, communicate with customers, and access key data from anywhere.

Landing Pages and Websites: MarketSurge provides customizable tools for creating professional and engaging landing pages and websites to enhance online presence and capture leads.

Outbound Calling: MarketSurge supports outbound calling, providing businesses with a unique phone number that can be controlled by multiple employees.

Appointment Automation: MarketSurge offers appointment automation features to streamline scheduling and booking processes, including automated reminders, confirmations, and rescheduling.