TrustRadius: an HG Insights company

What is Mass Communication System?

The Mass Communication System, developed by XComms, is a suite of tools designed to improve internal communication within organizations. According to the vendor, it is suitable for companies of any size. The system provides features such as an active shooter warning alert system, IT communication tools, computer pop-ups, desktop scrolling tickers, employee quiz tools, and more. These features aim to enhance employee engagement, increase accountability, and ensure that employees receive critical information in a timely manner. The Mass Communication System can be used by various professions and industries, including corporate organizations, healthcare institutions, educational institutions, government agencies, and call centers.

Key Features

Active Shooter Warning Alert System: According to the vendor, this feature allows for immediate alerts to be sent to employees in the event of an active shooter situation, ensuring their safety and providing instructions on what to do.

IT Communication: The vendor claims that this feature improves internal communication within the IT department by sending important updates, outage notifications, policy updates, and compliance information directly to staff members' desktops or mobile devices.

Send Computer Pop Ups: According to the vendor, this feature allows for important employee updates, emergency notifications, or other internal communications to be sent directly to staff members' desktop computers as pop-up alert messages.

Desktop Scrolling Ticker: The vendor states that this feature enables the display of scrolling ticker alerts on any screen, including desktop monitors, common area screens, or mobile devices, to ensure that important information is seen by all employees.

Employee Quiz Tools: According to the vendor, this feature allows for the reinforcement of staff learning and the increase of employee skills by sending desktop quizzes to test knowledge and identify knowledge gaps.

Corporate Screensaver Management: The vendor claims that this feature turns unattended desktop screens into powerful digital signage by managing screensaver content, rotations, and targeting from a single place.

Wallpaper Management: According to the vendor, this feature allows for the management of employee background wallpaper using any content and even enables the rotation of wallpaper at pre-scheduled dates and times.

Internal Communication Encryption: The vendor states that this feature ensures the security and privacy of internal communications by encrypting messages sent through the Mass Communication System.

Extended Reporting: According to the vendor, this feature provides detailed reports on message delivery, readership, acknowledgements, and other metrics to measure the effectiveness of internal communications.

Website Alert Plugin: The vendor claims that this feature enables the embedding of alert notifications directly into websites to ensure that important information reaches website visitors.

Categories & Use Cases

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based, Mac, Windows, iPhone, iPad