Name: Maxident
Author: Maxim Software Systems

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

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Maxident has proven to be a user-friendly and flexible software solution, making it particularly beneficial for dental offices just starting out. Users have praised its ability to facilitate smooth communication between the front end and back end of the office, as well as with patients. This has helped optimize office operations and improve overall efficiency.

One of the key business problems solved by Maxident is scheduling and billing management. The software offers basic scheduling and billing capabilities that users value, allowing them to easily manage appointments and payments. Additionally, Maxident's unlimited support has been highly appreciated by users, providing them with the assistance they need when facing any challenges or questions.

Another significant problem solved by Maxident is streamlining patient communication. The software's features, such as MaxiReminder, have greatly reduced the time spent on confirming and communicating appointments. This has not only improved patient satisfaction but also increased office productivity.

Maxident's paperless option has addressed concerns about patient confidentiality and accuracy. By eliminating the need for physical files, users have gained confidence in maintaining the privacy of patient information while ensuring data accuracy.

Data security is another critical issue that Maxident solves through its secure data backup feature, MaxiVault. Users have found this feature to be reliable in retaining data and minimizing downtime in case of server crashes.

Furthermore, Maxident caters to a wide range of dental offices, from small practices to large ones. It offers a comprehensive solution for practice management tasks including patient contact, scheduling, insurance claims, and payments. The software has been especially valuable for new practice owners looking to implement changes and optimize their practices effectively.

To assist users in maximizing their office productivity, Maxident provides training resources such as how-to videos and webinars. This empowers users to make the most of the software's capabilities and streamline their workflow.

Overall, Maxident Software Systems is a trusted tool for dental hygienists seeking a customizable system tailored to their specific needs. It addresses the business problems faced by dental offices, offering solutions that enhance efficiency, communication, data security, and practice management.

Difficulty with Payment Entry: Several users have experienced challenges when entering payments into Maxident, as there have been discrepancies between the amount received from insurance and the software's calculation. This has resulted in time-consuming efforts to correct these errors.

Lack of Intuitive Navigation: Some users have found it unintuitive to access a patient's chart by clicking on their name within various reports. They suggest that simplifying this process would greatly improve navigation within the software.

Challenging Pre-determinations Process: The process of sending pre-determinations to insurance is seen as challenging and not very user-friendly by some reviewers. They have highlighted that this lengthy process can be frustrating and inefficient.

Exceptional Customer Service: Users have consistently praised Maxident's exceptional customer service, with rapid response times and availability during off hours. Reviewers appreciate that the customer service representatives intuitively understand their needs and are able to guide them to the correct locations within the software. This level of support has saved users from having to train new employees on the software from scratch.

Intuitive User Interface: Many reviewers have mentioned that one of the standout features of Maxident is its ease of use. The software's user interface is described as intuitive, with bright screens and large font, enhancing the overall navigation experience. Users find it simple to navigate and perform tasks, making their workflow more efficient.

Comprehensive Features: Users highly value Maxident's comprehensive features that cater to various aspects of dental practice management. The integration of charting and x-rays within Maxident provides a feature-loaded experience for users. Additionally, the ease of asking for help through email or phone and receiving quick and responsive support from Maxident's customer service team contribute to a positive overall experience for users.

Maxident is a patient management system which can be accessed and operated remotely and features imaging and charting modules, from Canadian company Maxim Software Systems.

Maxident

Dental Software provides the needed administrative and clinical operational support distinct to dental practices while also offering elements like electronic claims, document management, prescription support, etc. Dental Software suites contain financial management and profitability coaching, as well as admin training and support modules.

Dental

Maxim Software Systems

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is Maxident?