Name: Medallia Concierge
Rating: 10 (2 reviews)
Author: Medallia

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Virtual Reality

Development

Learning Management

Education

Business Intelligence (BI)

Case Management

Collaboration

Document Generation

File Sharing

Supply Chain Management

Workspace Planning

Enterprise

Accounting

CTRM

Digital Banking

Treasury Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Compliance

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Business Internet Service Providers (ISPs)

Cloud Storage

Enterprise Printing

Fraud Detection

High Availability Cluster

Incident Response

Integration Platform as a Service (iPaaS)

Internet Security

IoT Security

Log Management

Message Oriented Middleware

Network Performance Monitoring

SOA Application Gateways

Sensitive Data Discovery

Unified Communications Monitoring

Vendor Risk Management

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Journey Mapping

Demand Generation

Domain Registration Services

Email Marketing

Market Research

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Technology Review

Video

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales

Cloud Security Posture Management

Secure Access Service Edge (SASE)

Security

Construction Management

Direct Secure Messaging

Membership Management

Online Voting

Real Estate

Text Analysis

Vertical-Specific

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Front

Respond.io

Facebook Messenger

Meta Platforms Inc

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OpenText Exstream

OpenText

Zendesk Sunshine Conversations

Zendesk

Kenect

Directly

Directly Software, Inc.

Smart Communications SmartCOMM

Smart Communications

GoDaddy Business Phone Number

GoDaddy

Users commonly recommend Zingle for its ease of use and range of features. They appreciate the ability to create tags, segments, and autoresponders. According to users, Zingle is an efficient tool for connecting with customers and people outside of the business. They consider it the fastest and most efficient way to contact customers. Users also highlight the user-friendly interface and robust feature set as reasons for recommending Zingle. Overall, Zingle is praised for its effectiveness in customer communication and its convenient features like tags and autoresponders.

Medallia Concierge's intelligent messaging platform enables brands around the world to communicate with customers and employees at scale, through two-way text messaging and powerful workflow automations.

Respond.io is a business messaging platform from the Hong Kong based company of the same name, that connects customers from any channel to every team. As consumers grow to demand personal communication on a wide variety of channels, businesses are looking to their software vendors and partners to innovate and deliver these customer experiences. Respond.io is designed to meet this challenge, simply.

Team

Business

Launch

Boost

Scale

EZ Texting

Medallia Concierge

Customer Communications Management Software optimizes inbound and outbound communications to create excellent customer experiences.

Customer Communication Management

Medallia is a leading customer experience management (CEM) SaaS company. Founded in 2001, the company is trusted by some of the world’s top brands -- including Verizon, Macy’s, Sephora, Honeywell, Wells Fargo, Sony, Four Seasons, Sodexo, and Best Western -- to create experiences that customers love. Medallia enables companies to capture customer feedback across a multitude of channels and touchpoints (such as online, social media, mobile, and contact centers), understand it in real-time, and drive action everywhere — from the C-suite to the frontline.

Medallia is a Sequoia-backed company with 98% customer retention and referencabilty. Our leading SaaS Customer Experience Management offering enables our customers to achieve measurable business value as measured by increased customer loyalty, retention, and revenue.

Medallia considers itself a technology company at heart, with employees who like to create new things, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution. Medallia is expanding and is looking for employees with a hunger to learn, a curiosity to understand, and the skills to develop products and deliver services that will delight our customers.

Medallia

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Customer Communication Management Software

Medallia Concierge
Formerly Zingle

Overview

What is Medallia Concierge?