Name: Merkeleon
Author: Merkeleon

Help Desk

Web and Video Conferencing

Customer Support

Beta Testing

Continuous Integration

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Demand Planning

Emissions Management

Knowledge Management

Online Notary

Payment Facilitation

Enterprise

Accounting

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

App Development

Cloud Storage

Data Center Backup

Data Center Networking

Data Center Outsourcing (Canada)

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Enterprise Printing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed Detection and Response (MDR)

Mobile Data Security

Network Performance Monitoring

Secure Access Control

Service Virtualization

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Creative Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Predictive Sales Analytics

Sales Consulting

Sales Dialer

Sales Incentive Compensation Management

Sales Training

Sales

Virtualization Security

Security

Financial Services CRM

Hospital Management

Medical Office EMR & EHR

Revenue Cycle Management (RCM)

Shipping

eDiscovery

Vertical-Specific

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Merkeleon is a software solution designed to facilitate online auctions, trading platforms, NFT marketplaces, and crypto solutions. According to the vendor, this versatile product is suitable for companies of various sizes in industries such as e-commerce, auction houses, retailers, crypto exchanges, and financial institutions.

## Key Features

**Unlimited Number Of Users And Products**: According to the vendor, the Merkeleon platform allows for an unlimited number of users and products to be listed on the online auction, trading platform, or NFT marketplace.

**Flexible Customization Of Commissions And Fees**: The vendor states that users have the flexibility to customize the commission fees for transactions on the platform, allowing for a tailored approach to revenue generation.

**Integration With Payment And Analytics Systems**: According to the vendor, the platform seamlessly integrates with various payment systems, providing users with convenient and secure payment options. It also integrates with analytics systems, allowing for data-driven insights and performance tracking.

**Email And SMS Notifications**: Users receive email and SMS notifications to stay updated on auction bids, transactions, and other important events on the platform, as per the vendor.

**Data Export And Import**: The platform provides easy data export and import functionalities, allowing users to efficiently manage their product listings and other data, according to the vendor.

**Overt/Covert Entry List**: Users have the option to choose whether the participant list in an auction is visible or hidden, offering flexibility in the level of transparency, as stated by the vendor.

**Fiat And Cryptocurrency Support**: The platform supports both fiat and cryptocurrency transactions, providing users with a wide range of payment options, according to the vendor.

**Finance Management**: The platform offers comprehensive finance management tools, allowing users to track revenue, expenses, and other financial aspects of their online marketplace, according to the vendor.

**Multiple Kinds Of Reverse Auction Software**: Merkeleon offers various options for reverse auction customization, allowing users to create different types of reverse auctions tailored to their specific business needs, according to the vendor.

**Integrated CRM And Reporting System**: The platform includes an integrated CRM (Customer Relationship Management) system, enabling users to manage customer interactions and relationships effectively. It also provides a reporting system for data analysis and performance evaluation, as per the vendor.

Easy-to-use Interface: Users have consistently found Merkeleon to be easy to navigate and operate, with a simple interface that doesn't overwhelm them. Several users have mentioned that the software's core processes work seamlessly, allowing for a smooth user experience.

Highly Configurable: Many reviewers have praised Merkeleon for its rich features and customizable properties. They appreciate the ability to tailor the software to meet their specific needs and requirements. This flexibility allows users to adapt the platform according to their business models, making it highly versatile.

Responsive Customer Support: Users consistently mention the prompt reaction and fast response from Merkeleon's development team and customer support. They feel supported by knowledgeable professionals who are capable of finding flexible solutions. The availability of a personal account manager who speaks multiple languages adds an extra layer of expertise and high-quality control for users' convenience.

Lack of Key Features: Some users have expressed dissatisfaction with the software's current lack of many features, which limits its functionality and hinders their ability to perform certain tasks efficiently.

Complex Configuration Options: Several reviewers have mentioned that the rich configuration options in the software can be difficult to navigate. This has led to users spending a significant amount of time trying to figure out how to use them effectively, impacting their overall productivity.

Delays Caused by Continuous Updates: Users have reported project timeline delays due to the continuous updates and development by the vendor. While these updates are intended to improve the software, they have occasionally caused disruptions for customers who may need to adjust their plans accordingly.

Merkeleon has proven to be a valuable solution for businesses looking to implement online auctions or marketplace platforms. Users have praised the software for its simplicity and configurable interface, which enhances flexibility and user orientation. The company's experienced project managers ensure a smooth implementation process and prompt decision-making, addressing user needs in a timely manner. Merkeleon's willingness to go the extra mile and provide excellent follow-up support has contributed to a high level of customer satisfaction.

One of the key business problems solved by Merkeleon is the ability to customize the platform to meet specific project requirements. Customers have highlighted their positive interactions with the Merkeleon team, who work collaboratively to understand project needs and make informed decisions. The availability of customization options, along with the expertise of the development team, enables the successful implementation of tailored modules. Furthermore, Merkeleon's professionalism and competence in delivering high-quality work have resulted in positive first impressions that improve exponentially over time.

Another business problem addressed by Merkeleon is payment flexibility. The company offers phased payments based on the development of each module, allowing businesses to manage their budgets effectively throughout the project. This flexible approach has been highly appreciated by customers.

Furthermore, Merkeleon's extensive communication experience and commitment to customer focus have been instrumental in building long-term relationships with its clients. Users have indicated that Merkeleon consistently keeps in touch and provides updates on the development status of their websites, ensuring transparency and trust throughout the process.

Overall, users have found Merkeleon to be a reliable partner that solves crucial business problems related to online auctions and marketplaces. Whether it's through its simplicity, customization options, payment flexibility, or excellent customer service, Merkeleon helps businesses successfully implement their projects while fostering long-lasting partnerships.

Merkeleon is an online eCommerce solution built as online auction software.

BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

Standard

Plus

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify Lite

Basic Shopify

Advanced Shopify

Merkeleon

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eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

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Merkeleon

Overview

What is Merkeleon?