Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

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### Digital Asset Management
Users consistently highlight MerlinOne's digital asset management system as a valuable tool for organizing and maximizing the value of their assets. The system's ability to set varying levels of user access, share files internally and externally, and provide instant access to assets from any location has been particularly beneficial, especially during remote work conditions. While some users have noted minor issues like occasional lag times, overall, MerlinOne's DAM system is commended for its user-friendly interface and powerful search functionality, making asset management simple and efficient. The customization options, such as creating specific tags and taxonomies, further enhance the ease of finding and utilizing digital assets within the platform.

### Asset Organization and Accessibility
Users consistently praise MerlinOne's asset organization and accessibility features. The system's ability to organize files and folders efficiently, set varying levels of user access, and facilitate easy sharing both internally and externally has been highlighted as a significant advantage. Despite some minor challenges with uploading large video files and occasional navigation issues, users appreciate the customizable options available for tagging digital assets, especially in specialized fields like education. The general sentiment leans towards MerlinOne's asset organization and accessibility capabilities being a strong asset for users seeking efficient management of their digital assets.

### Search and Retrieval Functions
Users consistently highlight MerlinOne's search and retrieval functions as a standout feature, emphasizing its ease of use and efficiency in locating specific assets. While some users mention occasional challenges with refining search results, the overall sentiment leans towards the effectiveness and user-friendliness of the search engine. The ability to search through keywords and create collections for easy sharing is particularly appreciated by the users, contributing to a positive experience with MerlinOne's search and retrieval functions.

### Customer Service and Support
Users consistently praise MerlinOne for its great customer service and efficient support capabilities. While some users have mentioned minor issues with navigation and file uploading, the general sentiment is positive towards the prompt and helpful customer support provided by MerlinOne. Despite some users feeling that certain customizations require more direct control, the overall consensus leans towards appreciating the responsiveness and assistance offered by MerlinOne's customer service team.

Users have made several recommendations based on their experience with MerlinOne. Firstly, it is important to thoroughly review and test the software before making a decision to ensure that it meets specific needs. Users suggest loading test data into the DAM before seeding it with real assets.

Secondly, users highly recommend taking advantage of the customer service provided by MerlinOne. They advise calling the company to describe any issues or challenges faced and listening to their suggestions and guidance.

Lastly, users recommend consulting with other users and gathering input from them. They suggest talking to current MerlinOne users to gain insights into their experiences and gather more information about the software.

Overall, these recommendations center around conducting thorough evaluations, utilizing customer service, and seeking input from other users to make the most informed decision about MerlinOne.

MerlinOne offers a comprehensive solution for digital asset management, providing users with a centralized repository to store, find, manage, and share assets throughout the organization. Users praise the system for its ease of use, with minimal training requirements and an intuitive interface that makes it simple for everyone in the department to load and find assets. This solves organizational and accessibility problems, eliminating the frustration of searching for assets stored in folder structures on shared network drives.

The system saves significant amounts of time that was previously wasted searching for assets or engaging in time-consuming back-and-forths over email. With MerlinOne, users have instant access to all digital assets whenever and wherever needed, making collaboration possible in areas where it was never possible or realistic before. The system further provides confidence in building archives for future use with continuous improvement of its user interface and search functions. Overall, MerlinOne streamlines digital asset management processes while enabling different departments to work together seamlessly using one image repository.

Intuitive Interface: Users unanimously agree that MerlinOne's interface is simple to use and intuitive, making it easy for them to find what they need quickly and efficiently. Many reviewers found the software interface intuitive, allowing for easy navigation and quick access to necessary data.

Powerful Search Functionality: Many users praise the software's search functionality, which is powerful and allows them to easily search and find assets through keywords or search engines. According to several reviewers, the search mechanism in MerlinOne is fast, reliable, and powerful even with millions of pictures, making it an indispensable tool for managing massive photo collections.

Exceptional Organization & Rights Management Features: The users are impressed with MerlinOne's organization and rights management features, which they find exceptional. Several reviews mentioned the ability to manage user group's permissions and viewing privileges as a highly appreciated feature of the software.

Outdated UI: Some users have found the user interface of MerlinOne to be confusing and outdated. This has made it difficult and frustrating for them to navigate, especially new or infrequent users.

Slow download/upload speeds: A few users have reported that the download and upload speeds can be very slow at times. This issue has caused delays in their work processes.

Search feature issues: According to some users, the search feature sometimes does not work properly, making it difficult to find specific content.

MerlinOne headquartered in Massachusetts offers their eponymous digital asset management (DAM) platform.

Essential

Grow

Scale

Cloudimage

Extensis headquartered in Portland, Oregon offers Portfolio, their digital asset management (DAM) platform.

Connect Fonts

Connect Assets

Extensis Portfolio

MerlinOne

Digital Asset Management Software enables users to store, share, and control access to digital assets such as images and documents. Some products also enable image manipulation.

At MerlinOne, we're on the pulse of how teams are approaching their content management not only today, but also envisioning how they will do so tomorrow. Leveraging in-house Artificial Intelligence tools, and our intricate yet intuitive interface, we've created the smartest DAM possible. From news to corporate, universities to non-profits, healthcare institutions and all company types in between, our customers depend on their Merlin system during every stage of the content cycle from ideation to preservation. At MerlinOne, we strive to help your digital assets work for your overall business goals, while fostering collaboration between teams, efficiency within workflows, as well as asset accessibility and performance.

MerlinOne's introduction to DAM

An introduction to the MerlinOne Digital Asset Management experience. -- See how Merlin helps you centralize, collaborate, and distribute your digital marketing  content in a single solution

DAM Features

Features commonly found in dedicated Digital Asset Management (DAM) Software.

Uploading assets

Ingestion of digital assets into a DAM platform can typically be made individually or in bulk and can occur through a native browser interface. Drag-and-drop features can streamline file ingestion.

Downloading assets

Downloads allow for role-based file conversions into multiple formats. Download settings can be configured to ensure compliance with licenses and copyrights. Assets may also be embedded into design files (like Adobe) for auto-updating other assets when versioning occurs.

Asset storage

Centralized storage capacity and accessibility for centralized storage of marketing and brand assets. These can be anything from documents, audio files, videos, images, creative files (Adobe, etc.), etc. Outdated assets can be archived.

Asset sharing

The ability to share and distribute assets with internal or external partners using sharing links attached to emails and messages, as well as portals. Data and assets can also be syndicated to third parties. Some DAMs enable asset publishing directly to end-user sites for more efficient distribution.

Asset search

Provides users with access to content and branded assets through filters and predictive keyword searches. Search filters may include file formats, date ranges, and metadata values. Advanced metadata and custom field options allow for assets to include unlimited details that allow for rich search parameters.

Tagging system

The ability to label assets with keywords makes them easier to find. Tagging can be automated and may offer bulk tagging capabilities.

Content editing

Templates and text editors facilitate the creation and publication of branded copy as well as asset cropping and modification. Version tracking should also be available for assets with duplicate names, along with their usage history. Some DAMs offer integration with editing tools so that high-fidelity edits can be made outside the DAM and automatically synced back as a new or updated version.

Embed codes

Blocks of HTML code that facilitate the inclusion of videos from third-party sources on websites.

Metadata

Descriptive information about data that can be indexed to assets to facilitate discovery and automation. This also allows asset use cases to be identified.

Collections

Enables users to create and share customizable asset collections with internal or external partners.

User access

Time or role-based access to stored and downloadable assets. This helps ensure that content is both up to date and accessible to only authorized individuals or groups for a predetermined amount of time.

DAM Integrations

Key integrations for Digital Asset Management can include out-of-box software integrations with CMS, CRM, PIM, Marketing Automation, etc.

DAM API

APIs act as an interface between apps and enable the creation of customized integrations that connect DAM platforms to other software. Digital assets can also be accessed and managed through other tools in a user's tech stack.

Workflow automations

Collaborative workflow with role-based permissions as well as tracking and monitoring of asset usage, requests, and assignments.

Related asset discovery

Automated ranking capabilities driven by metadata enable the quick discovery of assets related to those being visualized by users. The different assets that users have assigned to a particular product may also be displayed, facilitating connections between assets and products.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Data exportability

Data can be exported via a CSV or Excel file for further reporting and analysis outside of the tool.

Content analytics

Allow users to track digital asset usage and user engagement metrics across multiple channels.

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MerlinOne

Overview

What is MerlinOne?