Name: Messaging Portal
Author: LINK Mobility

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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Messaging Portal is a mobile communication solution offered by LINK Mobility. According to the vendor, it enables businesses to engage with their customers through various channels such as SMS, WhatsApp, RCS, and Chatbot. With features designed for customer service, marketing, and automated notifications, Messaging Portal caters to both large enterprises and small to medium-sized businesses (SMBs). This solution is utilized by professionals and industries including retail and eCommerce, advertising and marketing, manufacturing and industrial, insurance and banking, as well as hospitality and travel.

## Key Features

**SMS**: According to the vendor, Messaging Portal ensures secure and reliable delivery of messages, provides a wide reach with a 100% delivery rate, and offers easy integration into existing workflows.

**RCS**: The vendor claims that Messaging Portal revolutionizes customer communication with multimedia-rich experiences, enables interactive features to engage customers, and allows for customized message branding.

**WhatsApp Business**: According to the vendor, Messaging Portal provides excellent customer service and a modern shopping experience through the popular messenger, enables communication through customers' preferred channel, and facilitates conversational commerce.

**Mobile Marketing Campaigns**: The vendor states that Messaging Portal allows for easy sending of advertising messages via SMS and messengers, integration with CRM systems for targeted campaigns, and personalized mobile marketing messages to reach the target audience effectively.

**Two-Factor Authentication with SMS**: According to the vendor, Messaging Portal enhances system security with SMS-based two-factor authentication, provides a reliable method for user verification, and ensures compliance with data protection regulations.

**Mobile Customer Service**: The vendor claims that Messaging Portal enables fast and convenient customer service through customers' preferred channel, integrates chatbots for quick and automated responses, and provides multichannel support for customer inquiries.

**Crisis Communication via Messenger**: According to the vendor, Messaging Portal offers secure and GDPR-compliant messaging services for crisis communication, allows for real-time updates and notifications during emergencies, and facilitates rapid response and coordination.

Omnichannel CX

Call Center Standard

Digital CX

Bright Pattern Contact Center

Vonage Contact Center (VCC) supports organizations with integrations for Salesforce, ServiceNow, or Microsoft Dynamics. VCC is cloud-based and integrates with CRMs to centralize customer data, and offers omnichannel features.

Priority

Premium

Vonage Contact Center

Messaging Portal

SMS Marketing

LINK Mobility

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Overview

What is Messaging Portal?