TrustRadius: an HG Insights company

What is Metasphere Hotel CRM?

Metasphere's Hotel CRM is a cloud-based solution that allows hotels to build their own loyalty program and efficiently nurture their guest's journey through automated marketing communications.

Key features:
✔️ Get a 360 degree° view of guests across all hotels in one centralized database.
✔️ Slice and dice data to build accurate guest segmentation based on 25+ criteria.
✔️ Build a multi-tiered loyalty program for guests and bookers.
✔️ Deliver personalized and automated marketing and communication initiatives to guests.

Metasphere's Hotel CRM is presented as ideal for small to mid-sized hotel groups with multiple properties that want to nurture guest loyalty through automation.