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OpenText Asset Management X

Score10 out of 10

7 Reviews and Ratings

What is OpenText Asset Management X?

Micro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.

Top Performing Features

  • Asset lifecycle monitoring

    Monitoring asset lifecycle from acquisition to retirement

    Category average: 7.7

  • Software and hardware inventory tracking

    Discovery and management of hardware and software inventory

    Category average: 8.6

  • Contract management

    Tools to assist in managing purchase orders and contracts

    Category average: 6.9

Areas for Improvement

  • Asset relationship management

    Asset relationship management is the ability to see relationships between assets to help with troubleshooting

    Category average: 7.9

  • License management

    Tracking license agreement compliance to ensure that infrastructure is neither over nor under licensed

    Category average: 7.5

HP Asset Manager review

Pros

  • Export Excel function
  • Notifications
  • Display set up
  • Contract to asset relationship

Cons

  • Sometimes too much to fill out
  • Help with searching your database
  • Report writer

Return on Investment

  • Interface with our computers (network) to determine how many active installs on employees' computers and compare to our license counts.
  • No custom fields were allowed

Usability

HP Asset Manager - Enterprise Grade for Proven ROI

Pros

  • One place to track, document and analyze all your Asset Management queries.
  • Love the new layout. It gives you quite a few options to customize your dashboard.
  • HP has included great help topics with their new updates. With the keyword search, all the information is at your fingertips.

Cons

  • Need more video tutorials - Although HP has great FAQs and has included the keyword search for topics, but some video tutorials would be great to help a new user.
  • Overwhelming at times. I remember when I first started using the software, just the magnitude of tools were too much. However even though I don't use half the tools even now, just the possibility of more functions available to me, makes it a great software.
  • Secure Log-in - I would like HP to invest into single sign-on where you don't need to put in your user ID & password constantly. A push notification to a personal device would a great added feature.

Return on Investment

  • HP Asset Manager is great for compliance purposes. We know we have all the licenses in place when needed for upgrades or yearly reviews. Saves us times.
  • Ability to track & print reports saves PMs time in quartely reviews.
  • Great way to prepare for any presentations by the use of analytical tools which saves us money in investing in other software for presentation purposes.

Alternatives Considered

Samanage and Pivotal Tracker

Other Software Used

Adobe Flash, Adobe LiveCycle Enterprise Suite 4, Adobe Captivate