TrustRadius: an HG Insights company

MicroSIP

Score10 out of 10

1 Reviews and Ratings

Top Performing Features

+28%

Call reports

Historical call analysis and trending metrics

Cat avg: 7.8

+28%

Directory of employee names

Voice directory of all employees for self-service dialing

Cat avg: 7.8

+28%

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Cat avg: 7.8

+35%

Call recording

Automatic recording of inbound and outbound calls

Cat avg: 7.4

Worst Performing Features

+16%

Call screening

Ability to block numbers or send calls directly to voicemail

Cat avg: 8.6

+25%

Message alerts

Receive SMS and email message notifications for voice and fax messages

Cat avg: 8

MicroSIP Features from Reviews

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

10+35%
  • Call reports

    Historical call analysis and trending metrics

    Category average: 7.8

  • Directory of employee names

    Voice directory of all employees for self-service dialing

    Category average: 7.8

Call Management

Customized phone system settings

10+28%
  • Answering rules

    Ability to enter rules to route calls to main number or other extensions in case of absence

    Category average: 7.8

  • Call recording

    Automatic recording of inbound and outbound calls

    Category average: 7.4

  • Call screening

    Ability to block numbers or send calls directly to voicemail

    Category average: 8.6

  • Message alerts

    Receive SMS and email message notifications for voice and fax messages

    Category average: 8

MicroSIP Features from the Vendor

Additional Features

Vendor-contributed
  • Live Chat

  • Video Conferencing