TrustRadius: an HG Insights company

What is midcom Suite?

The midcom Suite is a cloud-based business software solution designed to optimize business workflows, increase productivity, and reduce paper usage. It offers a range of applications for sales, service, maintenance, and management. According to the vendor, midcom Suite caters to various professions and industries including sales, service, field technicians, retail, and agriculture.

Key Features

Kunden-/ Partnermanagement (CRM/xRM): This feature provides a centralized database for managing customer and partner information. Users can track customer interactions, communication, and activities, and generate personalized reports and dashboards for different teams.

Rechnungsprogramm (Faktura): According to the vendor, this feature allows users to create and manage invoices, quotes, delivery notes, and reminders. It also enables tracking and managing incoming invoices, and is integrated with customer and product databases.

Warenwirtschaft (WiWa): The inventory management feature enables users to efficiently track and manage inventory levels, orders, suppliers, and manufacturers.

Mobile Lagererfassung: According to the vendor, this feature allows users to access real-time inventory data on mobile devices. It supports barcode scanning for efficient stock management, as well as stock transfers and inventory counts.

Vertriebsmanagement: Users can track sales leads and opportunities, manage sales campaigns and marketing activities, and generate sales reports and forecasts with this feature.

Mobile Direktvertriebserfassung: According to the vendor, this feature enables users to create and manage sales orders and quotes on mobile devices. It also allows for processing payments and generating invoices on the spot, with offline access to product and customer information.

Projekt- / Anlagenmanagement: Users can manage projects and assets in a centralized system, track project progress, milestones, and tasks, and generate project reports and timelines.

Projekt- / Arbeits-Zeitmanagement: This feature allows users to track and manage project and employee work hours, monitor project timelines and deadlines, and generate reports on project and employee productivity.

Mobile Zeiterfassung / Stundenzettel: According to the vendor, users can record work hours and activities on mobile devices, track billable hours and non-billable tasks, and generate timesheets and reports for payroll and billing.

EVO Zeiterfassung Terminal / Stechuhr: According to the vendor, this feature provides automated time tracking using a physical terminal. It allows for employee clock-in and clock-out with biometric authentication, and integrates with payroll and time management systems.

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based, Android