TrustRadius: an HG Insights company

What is MiiTel?

MiiTel is a cloud-based IP-phone solution powered by a Revenue Intelligence Platform, designed to optimize sales and customer service operations. MiiTel provides features like call analysis, visualization, and extensive reporting to help businesses make timely and precise decisions.

MiiTel boasts users among over 2000 companies worldwide, including those in Japan, Indonesia, and the USA.

Categories & Use Cases

Screenshots

Screenshot of the interfaces for making calls and analyzing customer facing interactions
Screenshot of performance tracking metrics
Screenshot of the insights provided for every call and meeting
Screenshot of the meeting analyses available for G-meet, Zoom or Microsoft teams
Screenshot of the predictive dialer that's included to help teams decrease their downtime

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Screenshot of the interfaces for making calls and analyzing customer facing interactions

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What are MiiTel's top competitors?
Five9, Avaya Call Center Elite, and Aircall are common alternatives for MiiTel.