Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

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Mio is a chat interoperability solution offered by the vendor Mio. According to the vendor, Mio aims to unify enterprise collaboration platforms, allowing teams to work together seamlessly across different chat apps such as Google Chat, Microsoft Teams, Slack, Webex, and Zoom. The product is designed for enterprises of all sizes, from small businesses to large corporations. It is intended for use by IT professionals, project managers, sales and marketing teams, human resources departments, and customer support teams.

## Key Features

According to the vendor, Mio enables cross-platform communication by allowing users to send messages to colleagues on Google Chat, Microsoft Teams, Slack, Webex, or Zoom. It supports chat interoperability between different platforms, making it easy for teams to collaborate regardless of the chat app they prefer.

The vendor claims that Mio acknowledges the reality of using multiple collaboration platforms and offers a solution to enhance the employee experience. By investing in chat interop, enterprises can improve the employee experience and foster better collaboration among teams.

According to the vendor, Mio eliminates the need for constant switching between different messaging platforms, saving users valuable time. Users can access and send messages to colleagues on different platforms without leaving their preferred chat app.

Mio offers the ability to mirror chat history to a second platform, ensuring business continuity and preserving important conversations. According to the vendor, this feature allows organizations to safeguard their communication data and have access to it even if one platform experiences downtime.

The vendor claims that Mio allows employees to work in their preferred chat app, accommodating their individual preferences and increasing satisfaction. By supporting multiple chat platforms, Mio eliminates the need for employees to switch to a different tool, enhancing their user experience.

According to the vendor, Mio's chat interop solution enables more inclusive communication by connecting teams across different chat platforms. By breaking down communication barriers, Mio aims to enhance collaboration and productivity across the organization.

Mio centralizes communication in one platform, reducing the time wasted on toggling between multiple messaging apps. According to the vendor, users can seamlessly communicate with colleagues on different platforms without the need for manual switching.

The vendor claims that Mio helps bridge the communication gap between fragmented teams, promoting company-wide communication that is easy and frictionless. It aims to encourage seamless collaboration among teams by eliminating the need for separate communication channels.

According to the vendor, Mio allows employees to work in their preferred chat app, increasing job satisfaction and productivity. Employees can stay engaged and productive by using the chat app they are most comfortable with.

Basic

Bolste

Lua is a mobile-first enterprise communication solution.  It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include:  Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.

Collaboration platforms applications are software tools that adds broad social networking capabilities to work processes. Collaboration tools differ from community platforms in that they are focused on making internal teams more productive by enabling document sharing, workflow, social collaboration, etc.

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

This includes the ability to plan, track, collaborate and report on tasks.

Gantt Charts

Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

Scheduling

Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

Workflow Automation

Workflow automation is the ability to route work requests along an approval process automatically.

Mobile Access

Mobile access is the ability to access the software from a smartphone or tablet.

File tracking

Tracks the location of a file, as well as who has opened or changed it and when.

Tagging

Users can organize related materials such as files, discussions, and tasks by attaching metadata tags.

Search

Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

Integrates with other Project Management Tools

Collaboration tool integrates with other project management software

Visual planning tools

Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Chat

Instant messaging tool allows users to communicate with select other users in real-time threads.

Status updates and activity feed

Users can view and post to a running record of current activities and statuses, akin to major social media platforms.

Notifications

Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.

Comments and feedback

Users can respond to activities and projects by posting comments to the item. This may also include the capability to “like” or vote on items.

Discussions

Users can join groups or message boards for forum-style collaboration.

User directory and online status

Users can see a catalog of the other users in their network, including whether those collaborators are online.

Sharing and privacy

Users can share links and documents with their networks via chat, status updates, or discussions, but sharing of sensitive material and/or sharing outside the network is appropriately restricted.

Surveys

Users can create and participate in surveys to get input from other collaborators.

Internal knowledgebase

Users can author or access “How-to” help and reference tips about internal processes.

Integrates with Skype

Integrates with Skype for video conferencing.

Integrates with GoToMeeting

Integrates with GoToMeeting for web conferencing.

Integrates with Gmail and Google Hangouts

Integrates with Gmail and Google Hangouts.

Integrates with Outlook

Integrates with Microsoft Outlook to tie in email threads.

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Versioning

Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

Document files

Supports document file types, such as .doc, .docx, PDF, and plain text among others.

Image files

Supports image file types, such as .png and .jpeg

Video files

Audio files

Supports audio file types, such as .mp3, .mp4, and .wav

Document collaboration

Users can edit files and attach comments to files.

Shared folders

Users can create shared folders and invite other users or groups to collaborate by accessing or uploading files.

Access control

Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.

Advanced security features

Includes advanced security features such as file encryption or remote data wipe.

Integrates with Google Drive

Integrates with Google's cloud storage platform, Google Drive.

Integrates with SharePoint

Device sync

Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

Web interface

A web interface, so that users can access files without installing anything.

File change notifications

Users receive notifications when files are changed by others.

Simultaneous editing

Multiple users (with editing access) can edit a file simultaneously.

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Mio

Overview

What is Mio?