Name: Monty VAS Platform
Author: Monty Mobile

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

Vertical-Specific

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Monty VAS Platform is positioned as a comprehensive omnichannel engagement solution that aims to enhance customer communication and potentially improve business performance. According to the vendor, this platform caters to companies of various sizes, from small businesses to large enterprises, and is utilized by professionals and industries such as telecom operators, financial services, retail, hospitality, and healthcare.

## Key Features

**Messaging**: Monty VAS Platform allows businesses to send and receive various types of messages, including texts, images, documents, audio, and videos, through popular messaging channels such as WhatsApp, Messenger, Viber, SMS, and more. The vendor claims that this feature enables businesses to potentially engage with their customers, increase brand awareness, and build a loyal customer base. According to the vendor, messages sent on Monty VAS Platform have a high read rate, potentially ensuring effective delivery of brand messages to customers.

**Chatbot Integration**: Monty VAS Platform supports the integration of chatbots, potentially allowing businesses to automate responses to frequently asked questions on messaging channels. The platform claims to enable seamless handover from chatbots to live agents, ensuring that conversation history and context are retained. The vendor suggests that personalized 24/7 support through chatbots may improve customer satisfaction and encourage repeat business.

**Unified Workspace**: Monty VAS Platform provides a unified workspace where businesses can manage all messages sent to millions of users on various messaging channels. The platform offers access to conversation history, customer profiles, message templates, and more, potentially allowing businesses to provide personalized support. The vendor claims that this feature aims to streamline customer support processes and enhance efficiency.

**App Center**: Monty VAS Platform's App Center allows businesses to install and utilize various features and channels to enhance customer engagement. The App Center includes categories such as CRM & Ticketing, Channel integration (e.g., Twitter, Google Play Store), Chatbot integration (e.g., Robolabs, Kata AI), Agent Allocation, Survey, and Custom Data and Analytics. According to the vendor, businesses can customize their communication channels and access features that suit their specific needs.

**A2P Messaging**: Monty VAS Platform aims to ensure the efficient delivery of A2P (Application-to-Person) SMS messages through appropriate routes into client networks. The platform claims to support various types of messages, including multilingual text messages, Unicode, and concatenated text messages. According to the vendor, Monty VAS Platform enables interconnection with major SMS aggregators and MNOs (Mobile Network Operators), potentially ensuring proper routing of A2P traffic.

Small companies or startups

On-premise

Medium

Large

Claromentis

Wavebox Basic

Wavebox Pro

Wavebox

Monty VAS Platform

A web portal is a web-based interface providing access to enterprise applications and other enterprise assets such as corporate databases, applications (including Web applications), and systems. They are designed as an on ramp to a variety of different assets, and can be configured easily by the end user.

Web Portal

Monty Mobile

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Monty VAS Platform

Overview

What is Monty VAS Platform?