Name: MR.KNOW
Author: Inspire Technologies

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Academic Advising

Education

Board Management

Business Intelligence (BI)

Collaboration

Contract Management

Corporate Social Responsibility (CSR)

Desktop Publishing

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Enterprise

Accounting

Investor Relations

Merger and Acquisition

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Build Automation

Cloud Storage

Continuous Delivery

Converged Infrastructure

Data Center Cooling

Data Fabric

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Threat Intelligence

Value-Added Resellers (VARs)

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Audio Editing

Content Management

Email Marketing

Gamification

Local Marketing

Marketing Automation

Press Release Management

Product Information Management (PIM)

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Proposal

Quote to Cash

Sales Coaching

Sales

Cloud Infrastructure Entitlement Management

Security

Apparel

Chargeback Management

Dental

Financial Services CRM

ID Card

Internet of Medical Things

Nonprofit Fundraising

Oil and Gas

Vertical-Specific

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MR.KNOW - Digital Assistants, developed by Inspire Technologies GmbH, are designed to assist with process automation in corporate groups and upper medium-sized businesses. These digital assistants are utilized by professionals in various industries such as consulting, sales, service, administration, and manufacturing to streamline their business processes and potentially enhance productivity.

## Key Features

**NO-CODE-BPM SOFTWARE**: According to the vendor, MR.KNOW - Digital Assistants offer solutions without programming, allowing for a quick start and promising fast results. They are said to have the ability to handle complex applications and process portals, integrating digital assistants for enhanced functionality. The software also claims to support artificial intelligence (AI) for assistance and ensures visible and traceable generated code and processes.

**PROCESS AUTOMATION**: The digital assistants provided by MR.KNOW are said to enable the automation of complete business processes by integrating IT systems using middleware. They also claim to facilitate the generation of modern user interfaces and provide flexibility for adaptation by specialized departments using BPMN 2.0 or description. The vendor states that the software allows for quick and simple configuration instead of coding, enabling the transfer of employee expertise into process models.

**DIGITAL WORKERS**: MR.KNOW - Digital Assistants are claimed to provide support in service, sales, administration, production, and the public sector. The vendor states that they are capable of learning rules, regulations, and laws, and integrate various technologies such as BPMN 2.0, low-code and no-code BPM, middleware, bots, avatars, animation, language, and artificial intelligence (AI). These digital workers are said to seamlessly integrate into existing IT landscapes and can handle complex scenarios.

**A SYSTEM THAT LEARNS**: According to the vendor, MR.KNOW - Digital Assistants do not require complicated data training. They can be enriched with data from systems, allowing access to data and learning capabilities. The vendor claims that these assistants are capable of classifying content and generating solution proposals, interpreting and learning using artificial intelligence (AI). The software also claims to enable quick and easy application creation with intelligent process automation (iBPM), offering comprehensive workforce management and human AI capabilities.

Professional Subscription

Kintone

Growth

Unlimited

Creatio

MR.KNOW

Business process management (BPM) is a systematic approach to managing and optimizing a company's business processes, with the goal of improving corporate performance. BPM usually involves designing, modeling, implementing and measuring workflows and business rules, thus helping companies to refine and optimize processes that involve human interaction or multiple business applications. BPM is often a juncture between IT and business departments at a company.

BPM software supports the activity of BPM with capabilities such as case management, application development, workflow design and modeling, business rules engine, and reporting and alerting.

Business Process Management (BPM)

Inspire Technologies

Process Engine

Process designer

Web-based tool for creating and customizing web process models

Process simulation

Evaluating model performance with real data, and optimizing

Business rules engine

Business rules engine allows non developers to change business logic in a model

SOA support

Support for reusable services to be built into process design

Process player

Step-by-step analysis of model to validate business rules

Support for modeling languages

Support for modeling languages like BPML, BPEL, and BMMN.

Form builder

Model execution

Ability to execute model and build code without programming skills

Collaboration tools allowing BPM experts to collaborate on model design

Social collaboration tools

Social tools for discussion threads, wikis, enabling decision making

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Content Management Capabilties

Content management

Content management tool for storing and managing versioning of electronic documents, images, etc.

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Business Process Management (BPM) Tools

MR.KNOW

Overview

What is MR.KNOW?