Name: My Wine Guide
Author: My Wine Guide

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Development

Business Intelligence (BI)

Collaboration

Diagramming

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

Invoicing

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Converged Infrastructure

Data Center Infrastructure Management

Data Lakehouse

Data Observability

Data Privacy Management

Database Load Balancing

Ethernet Switches

File Sync and Share

Fraud Detection

Integration Platform as a Service (iPaaS)

License Management

Log Management

Managed IT Service

Network Performance Monitoring

Network Troubleshooting

NoSQL Databases

Packet Analyzer

Password Management System

Remote Support

SOA Governance

Single Sign-On

Smart Contracts

Solid State Drives

Threat Hunting

Threat Intelligence

Virtual Private Cloud (VPC)

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Creative Collaboration

Customer Success

Digital Content Creation

Digital Signage

Email Marketing

Marketing Analytics

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales

Construction Management

Equipment Rental

Homeowner's Association (HOA) Management

InsurTech

Insurance Suites

Investment Portfolio Management

Tax Practice Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Priority Matrix

Appfluence

eMeetingsOnline

ReportsNow

FastPIPE

FastEST, Inc.

AspenOne Supply Chain Management

Aspen Technology

Crowdtap

Frosmo

Frosmo Ltd

Azurepath

Azurepath, LLC.

Screenful

Screenful Oy

Aras PLM

Aras Corporation

My Wine Guide is a digital wine and beverage software platform offered by MWG LLC. According to the vendor, it is designed to enhance the wine program and customer experience for restaurants, hotels, resorts, retailers, and eCommerce businesses. The platform offers a range of solutions including digital wine lists, staff training, a global wine database, digital ordering, website and social marketing, wine loyalty programs, wine preferences, wine analytics, wine QR code marketing, and wine CRM intelligence. It is targeted at small to large businesses in the food and beverage industry, including sommeliers, restaurant owners and managers, hotel and resort managers, retail store owners and managers, and eCommerce businesses in the wine industry.

## Key Features

**Digital Wine Lists**: According to the vendor, My Wine Guide allows businesses to customize their digital wine lists to reflect their brand and concept. It offers a diverse selection of wines, cocktails, spirits, and beverages. The platform also provides curated food and wine pairings to simplify wine selection and personalized recommendations based on customer preferences.

**Digital Ordering**: The vendor claims that the digital ordering system seamlessly integrates with POS and inventory management systems, providing real-time updates and preventing out-of-stock situations. It also offers in-depth wine education, server alerts, and access to customer preferences, empowering staff to provide informed recommendations. Customers can conveniently pre-order wine, optimizing staff efficiency and improving the customer experience.

**Website & Social Marketing**: My Wine Guide helps businesses promote their wine program through their website, email, and social media platforms. The vendor claims that businesses can target their most profitable customers and increase customer traffic and wine revenue.

**Staff & Server Training**: According to the vendor, My Wine Guide provides comprehensive wine education materials for staff, including region and varietal information, tasting notes, and food pairing suggestions. It keeps staff updated and synchronized with inventory and menus.

**Wine CRM and Analytics**: The vendor states that My Wine Guide offers unique insights into wine demographics and customer preferences across locations, regions, and demographics. It provides access to an expansive global wine database with information on over 500,000 wines, including tasting notes, ratings, critic reviews, availability, and pricing data.

**Integrations**: My Wine Guide allows businesses to effortlessly manage wine data across multiple brands, concepts, and venues, providing a single source of truth for wine data and increasing efficiencies in inventory management.

**Host Management Integration**: The vendor claims that My Wine Guide integrates with Host Management Systems to input customer data into the notes section. This enables sommeliers and wine professionals to review reservations pre-service and access guests' wine preferences and history.

**Promote, Feature and Personalize**: My Wine Guide offers personalized marketing strategies such as one-to-one personalization, segmented social media, and email campaigns. According to the vendor, businesses can drive targeted marketing that resonates with wine-inclined customers and prospects, increasing customer traffic and wine revenue.

**VIP Programs**: My Wine Guide offers VIP programs to reward loyal customers and provide exclusive benefits. According to the vendor, this feature helps businesses cultivate and retain high-value customers, enhancing customer loyalty and driving repeat business.

**Wine Analytics**: The vendor claims that My Wine Guide provides valuable data-driven insights into customer bases and market trends. It enables businesses to analyze wine demographics, location by location, and region by region, making informed decisions for their businesses.

Plus

Growth

Amplitude Analytics

Free

Team

Business

Twilio Segment

My Wine Guide

Customer Data

Customer Data Management

Allows customer data platforms (CDPs) to function as a central hub and single source of truth for customer data.

Account Scoring

This may include scoring for leads, customer accounts, buying intent, and personas.

Customer Data Governance

Includes consent management to comply with GDPR and data privacy standards as well as protect PII information.

Data Connectors

Functionality that enables users to forward or syndicate data to other platforms or systems and connect to internal or external services using APIs.

Data Enhancement

Includes bulk or automated data cleansing, appending missing data from contact lists and inbound leads, and the ability to process data with an optimized number of fields.

Data Ingestion

The ability to collect, validate, standardize, and map customer data from first or third-party sources.

Data Storage

Data consolidation and warehousing capabilities.

Data Visibility

The ability to visualize usage and account data, including funnel and pipeline and front and back-end visibility.

Event Data

Refers to the overall quality and tracking of cross-channel event data linked to actions taken by specific user accounts.

Identity Resolution

Leverages centralized data flow to identify and sync leads, prospects, and customer accounts and deduplicate user information while addressing issues such as third-party cookie deprecation.

Audience Segmentation & Targeting

A set of tools used for website optimization experiments (e.g. A/B, A/B/n, funnel, split URL, multivariate tests) that can help users segment their audience in to different groups for the purpose of exposing specific audiences to tests or personalization efforts.

Standard visitor segmentation

Ability to segment, or target audiences based on criteria you set (e.g. URL, cookies, IP address, custom javascript, traffic source, device, browser, language, ad campaign, geo-targeting, time of day) and enable tests to run for specific visitor segments.

Behavioral visitor segmentation

Ability to segment, or target audiences based on whether or not they have performed certain actions, such as clicking on a CTA, and enable tests to run for specific visitor segments.

Traffic allocation control

Ability to set what percentage of website traffic receives specific test variants in order to roll out code only to a subset of site visitors.

Website personalization

Ability to optimize user experience for individual site visitors based on certain characteristics and past actions (e.g. past purchases, geolocation, demographics, device type, referral source, etc..). An example of this is product and/or content recommendations based on visitor characteristics.

Tag Management

Tag library

The software natively supports a variety of vendors, including the most important or common ones such as Google and Adobe.

Tag variable mapping

The software allows users to manipulate data and map it to known variables in the tag without custom development.

Ease of writing custom tags

The software allows users to create and implement custom tags when a certain tag is not among the available templates.

Rules-driven tag execution

The software allows for flexible tag firing based on multi-part load rules, as well as tag sequencing and dependencies.

Tag performance monitoring

The software tracks things like tag load time, blocking tags, uptime / response time, and tag killing, and sends alerts.

Page load times

The tag management software has helped improve page load speeds.

Mobile app tagging

The software can manage tags for mobile apps as well as websites.

HTML5 support

Custom tags (parameters)

Provides custom tagging capabilities through parameters.

Custom tags through JavaScript/HTML own tags

Synchronous tag support

Asynchronous tag support

Auto-detect tag from code snippet

Auto-detecting of tags from code snippets.

Automatic tag compression

Library of JavaScript extensions

The software offers a library of pre-built JavaScript functions for use with tags and load rules for data manipulation, UI functionality or data collection.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Data Platforms (CDP)

My Wine Guide

Overview

What is My Wine Guide?