Name: Neocom
Author: Neo Commerce

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

AI Code Generation

Automation Testing

Beta Testing

Feature Management

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Collaboration

Demand Planning

Internal Communications

Knowledge Management

Quality Management

Supply Chain Visibility

Whistleblowing

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Monitoring

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

Blockchain-as-a-Service (BaaS)

Business Process Automation

Cloud Data Warehouse

Cloud Storage

Data Integration

Data Replication

Database-as-a-Service (DBaaS)

Embedded Database

Encryption Key Management

Fraud Detection

IT Alert Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

OpenStack Cloud

Scale-Out Storage

Test Management

User Activity Monitoring

Value Stream Management

WAN Optimization

Web Content Filtering

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Enterprise Marketing Management

Grant Management Software

Livestream

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Auction Software

Customer Relationship Management (CRM)

Sales Consulting

Sales Incentive Compensation Management

Sales Training

Sales

Agriculture

Inventory Management

Last Mile Delivery

Military and Defense

Online Ordering

Shipping

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Salesforce Sales Cloud

Salesforce

Zendesk Suite

Zendesk

Google Voice

Google

Skype (discontinued)

Discontinued Products

Conversica

Verint Community

Verint

Khoros Communities

Khoros (Formerly Spredfast + Lithium)

Customer.io

Twilio

Grasshopper

GoTo (formerly LogMeIn)

Neocom is a digital product discovery platform offered by Neo Commerce GmbH. According to the vendor, it is designed to enable companies of various sizes, including small enterprises to large corporations, to engage, consult, and connect with their website visitors on an individual level. This platform caters to a range of professions and industries, such as e-commerce companies, retailers, consumer electronics, sports and outdoor equipment, and mobile network providers.

**Engage**: According to the vendor, Neocom allows businesses to engage with visitors based on behavioral data, offering personalized assistance and launching automated engagement triggers at the appropriate time and place.

**Discover**: The vendor claims that Neocom's AI-powered advisors lead visitors to the perfect product by creating unique conversation flows, guiding them to an informed decision, and recommending products based on their needs.

**Connect**: The vendor states that Neocom enables businesses to connect with anonymous visitors, converting them into qualified leads through personalized communication. Additionally, businesses can collect user feedback to improve performance.

**Analyze**: According to the vendor, Neocom allows businesses to deep dive into collected data, gaining insights into the needs and preferences of their target audience. Furthermore, businesses can track interactions and conversions, as well as analyze user behavior to enhance the customer journey.

**Customizable**: The vendor claims that Neocom offers customization options, allowing businesses to align the platform's interface with their website's branding. Businesses can add visual content, change fonts and colors, and customize the conversation flow and questions according to their specific target audience.

**Smart ranking**: According to the vendor, Neocom's algorithm generates the best product selection for visitors. It offers compromise suggestions and provides a comparative features list to assist visitors in making informed decisions.

**User feedback**: The vendor states that Neocom allows businesses to collect direct user feedback, providing insights into customer needs and helping optimize the user experience by fine-tuning advisors.

**No coding**: According to the vendor, Neocom allows businesses to build and optimize data-driven advisors without coding knowledge. The platform offers an intuitive admin portal for easy creation of advisors and supports multiple user access for collaboration.

**Integration**: The vendor claims that Neocom can be easily integrated into any website without programming knowledge. It allows businesses to enrich their customer data platform for personalized campaigns and centralize data from multiple customer channels.

**Global scalability**: According to the vendor, Neocom can scale globally across companies, multiple languages, and categories. It offers multi-dimensional solutions to enhance conversion, engagement, and revenue growth.

Starter

Professional

Unlimited

Agentforce 1 Sales

Suite Team

Suite Professional

Suite Enterprise

Suite Growth

Neocom

Customer Engagement

Neo Commerce

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Engagement Platforms

Neocom

Overview

What is Neocom?