NeoSystems IT Service

NeoSystems IT Service is a managed IT solution designed to assist organizations in efficiently managing their IT infrastructure. According to NeoSystems, this service is suitable for small, medium, and large businesses across various industries, including government contractors, non-profit organizations, and commercial businesses. NeoSystems offers a range of features and services tailored to meet the unique needs of these professions and industries.

Key Features

Managed IT Solutions: According to NeoSystems, the product offers a range of managed IT services, including network design and management, remote network monitoring, data protection and backup, email protection, and server administration. These services are provided by a team of highly knowledgeable and certified IT experts.

Network Design & Management: NeoSystems provides secure and scalable network design and management solutions, including LANs, WANs, WLANs, SANs, and IPv4 to IPv6 conversions. According to the vendor, these solutions aim to improve service availability and infrastructure flexibility, with network security management, administration, and monitoring ensuring optimal performance.

Remote Network Monitoring: NeoSystems offers remote network monitoring services to maximize uptime and performance. According to the vendor, this includes proactive monitoring, regular preventive maintenance checks and updates, and training on software and hardware for internal staff. The Quick Response team provides remote or on-site support to resolve network issues, with scheduled or ad hoc reports on network performance available.

Data Protection & Backup: NeoSystems continuously monitors data to protect against threats and ensure data integrity. According to the vendor, services include data synchronization within geographically diverse data centers and nightly backups. In case of emergency, data becomes accessible from any internet connection in minutes through an encrypted connection. NeoSystems also hosts software solutions in a secure and compliant environment for added data protection.

Email Protection Services: NeoSystems offers hosted email services for organizations of any size and industry. According to the vendor, these services provide secure and accessible email with minimal downtime. Managed access for users allows safe and secure communication within and outside the organization. Online collaboration tools, such as calendars and meeting scheduling, are included in the email services.

Server Administration: NeoSystems provides managed server administration to relieve the burden on organizations' IT staff. According to the vendor, this includes proactive monitoring, help desk support, and 24/7 access to experienced professionals. Online access through a web portal allows organizations to view data related to server and network performance. Proactive maintenance ensures reliable server operations with the latest updates and patches applied.