Name: Nexxus Mobile Intelligence
Author: QuintilesIMS

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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Nexxus Mobile Intelligence, developed by IQVIA, is a solution designed to enhance decision-making in the healthcare industry. According to the vendor, this platform leverages data, technology, advanced analytics, and human expertise to provide intelligent connections. It is targeted at healthcare organizations of various sizes, including healthcare providers, pharmaceutical companies, biotech companies, medical device companies, and government healthcare agencies.

## Key Features

**Intelligent Data Integration**: According to the vendor, Nexxus Mobile Intelligence seamlessly integrates and connects vast amounts of healthcare data, including clinical, claims, and real-world data, to provide comprehensive insights and facilitate informed decision-making.

**Advanced Analytics**: The platform utilizes advanced analytics capabilities, such as predictive modeling and machine learning, to uncover patterns, trends, and correlations within healthcare data, enabling users to gain valuable insights and make data-driven decisions, as claimed by the vendor.

**Mobile Access**: According to the vendor, Nexxus Mobile Intelligence is accessible on mobile devices, allowing users to conveniently access critical healthcare data and insights on the go.

**Real-time Data Updates**: The platform provides real-time updates of healthcare data, ensuring that users have access to the most current and accurate information for their decision-making processes, as stated by the vendor.

**Customizable Dashboards**: Nexxus Mobile Intelligence offers customizable dashboards that allow users to tailor the platform to their specific needs, enabling them to visualize and analyze data in a way that is most meaningful to them, according to the vendor.

**Collaboration and Sharing**: The platform facilitates collaboration and sharing among healthcare professionals, allowing users to easily share insights, reports, and data visualizations with colleagues, fostering collaboration and driving collective decision-making, as claimed by the vendor.

**Data Visualization**: Nexxus Mobile Intelligence utilizes data visualization techniques, such as charts, graphs, and interactive visualizations, to present complex healthcare data in a clear and intuitive manner, making it easier for users to understand and interpret the information, according to the vendor.

**Alerts and Notifications**: The platform provides alerts and notifications based on predefined criteria, allowing users to stay informed about critical events, trends, or changes in healthcare data, ensuring timely action and response, as stated by the vendor.

**Secure Data Management**: Nexxus Mobile Intelligence prioritizes data security and confidentiality, implementing robust security measures to protect sensitive healthcare data, ensuring compliance with privacy regulations and industry standards, according to the vendor.

**User-friendly Interface**: The platform features a user-friendly interface that is intuitive and easy to navigate, enabling users to quickly access and analyze healthcare data without the need for extensive technical expertise, as claimed by the vendor.

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Team

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Nexxus Mobile Intelligence

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

QuintilesIMS

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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Nexxus Mobile Intelligence

Overview

What is Nexxus Mobile Intelligence?