Name: NRTC Managed Services
Rating: 8.7 (2 reviews)
Author: NRTC

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

IP PBX

Meeting Management

Online Notary

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Wallets

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Change Management

Cloud Storage

Converged Network Adapters (CNAs)

Data Deduplication

Data Science

Email Verification

Firewall Security Management

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Migration

Network Performance Monitoring

Network Traffic Analysis (NTA)

Output Management

Robotic Process Automation (RPA)

SaaS Management

System Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Marketing

Headless CMS

Marketing Automation

Screen and Video Capture

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Headless eCommerce

Sales

Operational Technology (OT) Security

Security

Aviation

Camp Management

Computer-Aided Manufacturing (CAM)

Construction Workforce Management

Last Mile Delivery

Nonprofit CRM

eDiscovery

Vertical-Specific

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Managed Solution

NRTC Managed Services is a solution designed to assist members in operating a reliable and secure network. According to the vendor, this product is targeted at businesses of all sizes, including electric cooperatives, telecommunications operators, broadband providers, rural distribution cooperatives, as well as linemen and technicians in the field. With a focus on operations, billing, and customer care, NRTC Managed Services aims to provide support to professionals in the telecommunications industry, helping them efficiently manage their networks and deliver satisfactory service to their customers.

## Key Features

**Managed Services**: According to the vendor, NRTC Managed Services offers a range of solutions to assist members in operating a reliable and secure network. These services include operations, billing, and customer care, providing comprehensive support for managing telecommunications networks.

**Operations Management**: The vendor states that NRTC provides support in managing the day-to-day operations of a telecommunications network. This includes monitoring network performance, troubleshooting issues, and ensuring network reliability, with the aim of improving efficiency and enhancing the member experience.

**Billing Management**: NRTC assists members in managing the billing processes for their telecommunications networks. According to the vendor, this includes billing customers for services, managing payment collections, and handling billing inquiries, streamlining the process and ensuring accurate and timely billing for customers.

**Customer Care**: The vendor claims that NRTC provides customer care support to assist members in handling customer inquiries and issues. This includes providing technical support, resolving complaints, and addressing service-related concerns, aiming to provide prompt and efficient support to members' customers.

**Network Security**: NRTC offers managed services to ensure the security of members' networks. According to the vendor, this includes implementing security measures, monitoring network traffic, and detecting and mitigating security threats, protecting networks from unauthorized access, data breaches, and other security risks.


NRTC Managed Services (formerly SecurityCoverage, Inc) offers a variety of managed it services supporting broadband, mobile, and smart grid operations.

NRTC Managed Services

Managed IT service is an information technology task delegated to a third-party contractor.

Managed IT Service

Likelihood to Recommend

IT Service Provider Project Management

NRTC

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LastPass for Business

Password Genie

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NRTC Managed Services 2023-01-16 16:11:16

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Managed IT Service Providers

Client and customer support
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User interface
Cost of product
Ability to customize solutions

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NRTC Managed Services
Formerly SecurityCoverage Tech Office

Overview

What is NRTC Managed Services?