Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Help Authoring

Mobile App Development

Performance Testing

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Document Generation

File Sync

Objectives and Key Results (OKR)

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

Financial Research

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

Corporate Volunteering

Employee Performance Management

HR Management

International Payroll

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Asset Tokenization

Business Process Automation

Cloud Migration

Cloud Storage

Content Delivery Networks (CDN)

Database DevOps

DevSecOps

Disaster Recovery as a Service (DRaaS)

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Managed Private Cloud

Metadata Management

Network Performance Monitoring

Relational Database Management Systems

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Presentation

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Pipeline

Sales

Certificate Lifecycle Management

Cloud Access Security Brokers

Security

Automotive

Construction Accounting

Digital Forensics

Estate Planning

Insurance Agency Management

Insurance Claims Management

Vertical-Specific

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Omni Interactions

AT&T Communications Outsourcing

AT&T

Futwork

Accenture Communications Outsourcing

Accenture

Black Box Communications Outsourcing

Black Box Network Services

BT Communications Outsourcing

BT Group

Bell Communications Outsourcing

Bell Canada

Infosys Cobalt

Infosys

Knowmore K-Now

Knowmore

AnswerConnect

AnywhereWorks

Dimension Data, an NTT brand (merged 2018), offers Managed Customer Experience (CX) Services provide businesses with the people, processes, and technology to evolve and support contact centres and deliver exceptional customer experiences. Dimension Data designs, builds, and operates customer experience solutions, allowing the company to focus on core business. Dimension Data products and services will be moved to the NTT brand in the near future.

NTT Data Managed Customer Experience (CX) Services

Primarily to help companies cut the cost of providing service or to fill a project-based service need, some professional services companies offer hosted communications. Also, they may present a potential partner for outsourcing a variety of IT management services such as help desk and product support, technology consulting, operational services, development and integration, expense management and other services.

Communications Outsourcing

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Communications Outsourcing Services

NTT Data Managed Customer Experience (CX) Services
Formerly Dimension Data Managed CX

Overview

What is NTT Data Managed Customer Experience (CX) Services?