TrustRadius: an HG Insights company

What is Nural Service?

Nural Service is a cloud-based automated customer service management software used to optimize after-sale service with an eagle’s eye view of a company's service operations on our dashboard. Supporting cloud based repair management, Warranty management, spares and inventory, forward and reverse logistics, claims and reimbursements. Nural Service is a service management software that automates after-sale relations with customers, driving smoother transactions. The software coalesces all data points related to complaints, warranties, call backlog, buffer stock, reimbursements, reverse logistics and the like. Using this information, Nural Service visualises and charts trends, presenting an overview of service-related processes on its dashboard. This helps users make relevant decisions better and forecast more accordingly.

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