OCA (Omni Communication Assistant)
What is OCA (Omni Communication Assistant)?
OCA (Omni Communication Assistant) is a web-based omni-communication dashboard founded in 2019 and a member of Telkom Group. OCA provides a real-time communication solution to help in gaining awareness, improve customer experiences and creating comprehensive communication strategy for the user's business.
OCA's suite of applications include:
OCA's suite of applications include:
- OCA Interaction, an omnichannel CRM for replying customer texts and increasing agent’s productivity.
- OCA Blast - To create interactive messages and blast them to thousands of customers, send messages to customers on various marketing channels.
- WhatsApp Business API - to build end-to-end communication experience
- OCA Automated Interaction (OCA AI) - A chatbot builder platform that integrates with many channels, a chatbot performance report feature, and without code.
Categories & Use Cases
Videos
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | No |
FAQs
What is OCA (Omni Communication Assistant)?
OCA (Omni Communication Assistant) is a web-based omni-communication dashboard founded in 2019 and a member of Telkom Group. OCA provides a real-time communication solution to help in gaining awareness, improve customer experiences and creating comprehensive communication strategy for the user's business.
What are OCA (Omni Communication Assistant)'s top competitors?
Vonage Business Communications, Twilio, and Avaya Communications API are common alternatives for OCA (Omni Communication Assistant).