Name: OMNIS
Author: Iconography

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Development

Board Management

Business Intelligence (BI)

Collaboration

Facility Management

Operational Analytics

Privacy Policy Generators

Enterprise

Accounting

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Data Collaboration

Data Mapping

Density-Optimized Servers

Email Encryption

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Network Simulation

Platform-as-a-Service (PaaS)

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Workload Automation

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Email Marketing

Employee Advocacy

Local Marketing

Marketing Automation

Mobile Analytics

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Revenue Operations

Sales Engagement

Social Commerce

Sales

File Integrity Monitoring

Security

Camp Management

Chargeback Management

Dental

ID Card

Laboratory Information Management

Nonprofit CRM

Vertical-Specific

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OMNIS is a retail unified commerce and digital operations platform developed by IXO Commerce. According to the vendor, it offers businesses a comprehensive solution for managing their omnichannel operations, including order management, inventory management, customer relationship management, and marketing tools. The product is suitable for businesses of all sizes, from small retailers to large enterprises, and caters to various professions and industries such as retailers, direct-to-consumer brands, e-commerce businesses, brick-and-mortar stores, wholesale distributors, manufacturers, B2B companies, and niche retailers.

## Key Features

**Omnichannel Loyalty Scheme**: The product allows the linking of online and in-store purchases to Omnichannel Customer Accounts, creating a unified loyalty scheme. This feature aims to encourage customer loyalty by enabling rewards earned from online purchases to be used in-store and vice versa.

**Gift Vouchers**: Customers have the option to purchase gift vouchers that can be emailed or linked to a physical card. These vouchers can be easily redeemed online or in-store, with immediate payment logging for accurate balance tracking.

**Return Merchandise Authorisation**: The product provides a streamlined process for returns across all sales channels. Customers can request returns through a website form, and the system ensures that returns are acknowledged, received in the warehouse, reviewed, and confirmed. Refunds are then processed through leading payment gateways.

**Performance by Sales Channel**: Users can track and compare sales performance across all sales channels in one centralized location. This feature offers real-time insights into sales, payments, reserved stock, and postage costs.

**Omnichannel Promotions**: The product enables the running of simple or complex promotions across all sales channels. Online and in-store offers can be synchronized, including order-based discounts, minimum order values/quantity, or "buy one get one free" options.

**EPOS (Electronic Point of Sale)**: The product includes a browser-based, intuitive EPoS system integrated within the OMNIS Retail Unified Commerce platform. It provides an engaging face-to-face retail experience with features such as order creation, payment processing, in-store quotes, and barcode scanning.

**Face to Face Retail**: The EPOS system is designed to work seamlessly with touchscreen interfaces, as well as physical tills with cash drawers, till displays, barcode readers, and receipt printers. It offers all the expected features of a modern EPoS system, ensuring an efficient and seamless in-store retail experience.

**Barcode Reader**: The product supports barcode scanning for creating new orders or populating orders without barcodes. Additionally, it can be used to find and process gift vouchers during payment.

**Pause a Transaction**: Transactions are automatically saved, allowing users to pause and resume them at a later time. This feature provides flexibility in handling multiple transactions and ensures that no data is lost.

**EPOS Shortcuts**: Users can add frequently sold items as shortcuts for quick order placement. This feature is ideal for upselling, extended warranties, and items without barcodes. It allows for easy adjustment of pricing and quantity on the fly.

DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.

Standard

Manufacturing

Retailing

DEAR Systems, by Cin7

MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

MicroBiz Cloud

MicroBiz

OMNIS

Retail Management Systems Overview 
What is retail management systems?
Retail Management systems are built to handle every stage of the retail process lifecycle across multiple channels. 

Features & Capabilities of Retail Management Systems




point of sale
eCommerce
order
financial
inventory management They can typically be deployed either through cloud or on-premise solutions.

Retail Management

Iconography

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