Arcsight by OpenText Reviews and Ratings

Use Cases and Deployment Scope

ArcSight Intelligence here use as a SIEM tool.Through this we are able to integrated several devices through connectors and easily parse and analyze all the log sources with a single console.Our analyst easily monitor all the log sources and analyze the alerts also easily create filters according to their needs and nearly cover all kind of alerts .

Likelihood to Recommend

For multiple client we can create filters to analyze the logs and monitor through out the day.

It covers all kind of devices so easily integrate any device and analyze their activity.

Can manage multiple client and minimze the false positive easily according to organizations needs and requirements.

Its provide facility to merge any of the SOAR tool .we can also see connectors status on a single pane that helps us in troubleshooting

Use Cases and Deployment Scope

I use ArcSight ESM to provide security monitoring services to several customers cutting across different verticals like Finance, Oil and Gas, Retail to name a few. Our company is one of the largest Managed Security Services provider in the region and we use multiple SIEM tools to cater to the ever-growing MSSP market and ArcSight Enterprise Security Manager is one of them.

Likelihood to Recommend

In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.

Use Cases and Deployment Scope

As a managed SOC provider, ArcSight is the base of our SOC team. We deploy event receivers (connectors and brokers) in each of our clients and the data is aggregated on our ESM. We then are able to monitor the client environment from our SOC and investigate incidents in the client environment.

Likelihood to Recommend

I do recommend Arcsight for clients that have a large environment and requires tons of customization. For example, if you have 10.000+ log sources, and you want to do a custom integration with ElasticSearch, then Arcsight is for you. If you have a medium-sized company, with no requirements for complex customizations, and if you're looking for an easy tool to deploy and maintain, then you should check another solution.

Use Cases and Deployment Scope

Arcsight is being used in the security department in our organization. It is used as a SIEM (Security Event and Incident Manager) tool in our organization. As any other SIEM tool, we used Arcsight Enterprise security manager for managing security on all of our endpoint devices, It was one of the best and demanding tool at the time we have implemented in our organization and provide a number of features which help us to have a quick check and easy handling of security event and incidents on all the endpoint devices. To be specific, Arcsight Enterprise security manager is used for integrating all endpoint safety management tool be it IPS, IDS, Firewall, Anti-virus etc. and help to reduce the redundant and false-positive alerts which may not be useful from the security perspective and help us to have a quick check of a lot devices in an effective way.

It also help us to check the complete activity that has been perform on any of the endpoint device integrated with it, creating own rule and filters and creating active channel dashboards that help us to keep a vigil watch in case any big event happens on any devices.

Likelihood to Recommend

Arcsight was one of the best SIEM tools at the time it entered the market and has advanced features that make it a favorite for a number of organizations, but they lack to upgrade it with the time. Some of there features are still at their best but required timely update to manage with the other competitor present in the market.

If I have to choose the key points, they would be :

<ol><li>User management.</li><li>Smart Logger.</li></ol>

And if I were to point out where it is currently lagging :

<ol><li>UI needs improvement. </li><li>Slow search functionality.</li></ol>

Use Cases and Deployment Scope

Arcsight is used as a whole. Every piece of technology can be integrated with Arcsight &amp; it can be used for monitoring from a security point of view. We can keep track of trends of alerts &amp; configure rules as per our requirements. Whitelisting also can be done which is a very good feature. An overall good tool to work with. Customized connectors can also be built for software/tech that is not supported by HP.

Likelihood to Recommend

<p><span style="letter-spacing: -0.05px; word-spacing: -0.85px;">You can have customized rules &amp; trends as per company requirements. You</span><span style="letter-spacing: -0.05px; word-spacing: -0.85px;"> can integrate devices that you want even if no smart connector is present for that particular device. You can also</span><span style="letter-spacing: -0.05px; word-spacing: -0.85px;"> have a list for dynamic requirements. </span><span style="letter-spacing: -0.05px; word-spacing: -0.85px;">We've created customized fieldsets &amp; populated it with data we want with multiple data formats so that monitoring can be made easy instead of going into event details every time.</span></p><p>The only problem is that every time any old events are retrieved, it takes a long time to load.</p>

Use Cases and Deployment Scope

It was being used across the whole IT organization. It fully covers the all of the security and the other IT products in a good way. When we needed a simple log to show to anyone, we were used ArcSight Logger.

Likelihood to Recommend

You can use HP ArcSight Logger in every type of firm size. If the organization does not have an already established Security/Risk culture, it's better to prepare that before implementing a SIEM or SOC entity. If it's not, it's not possible to feed the Logger with the proper data.