OpenText Dimensions RM Reviews and Ratings

Rating: 6 out of 10

Score

6 out of 10

Community insights

TrustRadius Insights for OpenText Dimensions RM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users have found the product to be a valuable tool for project management, allowing them to effectively track progress and meet deadlines. With its intuitive interface and comprehensive features, users have reported improved efficiency in their project workflows. The product's ability to streamline communication within teams has received praise from reviewers, facilitating seamless collaboration and reducing miscommunication.

Another key use case of the product is its effectiveness in customer relationship management. Customers have lauded the product for its capability to centralize and organize customer data, enabling businesses to better understand their customers' needs and preferences. By providing a centralized platform for managing customer interactions and data, the product has helped users improve their customer relationship management strategies and enhance overall customer satisfaction.

In addition to its project management and customer relationship management benefits, users have also commended the product for its stability and reliability. With minimal downtime or technical issues, users can rely on the product to consistently perform their tasks without interruptions. The reporting and analytics features of the product have been highly regarded by reviewers, as they provide valuable insights for decision-making, enabling users to make informed business choices.

The user-friendly interface of the product has garnered satisfaction from customers, as it makes navigation and usage straightforward. Its customization options allow users to tailor the product to their specific needs and workflows, enhancing their overall experience with personalized settings. Furthermore, the integration capabilities of the product enable seamless connectivity with other software and tools commonly used by businesses.

Customers have expressed their appreciation for the prompt and helpful customer support provided by the product's team, highlighting their assistance when needed. Moreover, users have found that the scalability of the product has accommodated their growing business needs without compromising performance, ensuring that they can continue utilizing it as their business expands.

Reviews

2 Reviews

great tool for requirement & databases management

Rating: 6 out of 10

Incentivized

November 7, 2021

Use Cases and Deployment Scope

we use Micro Focus Dimensions RM for managing all the project related document and files. whole team can have access to common database one can check out and check in the changes in database. It maintains the proper record of the changes done by team member. we can use Micro Focus Dimensions RM for the management all database requirement and other important document for the project and keep an eye on the changes

Pros

Micro Focus Dimensions RM is an end-to-end cross-platform and highly scalable solution for distributed development.
Micro Focus Dimensions RM is a customer relationship management software that has a role-based dashboard, which provides insights to the users about their status and progress reports.
Requirements Management (RM) is a very complex task and it can be easily managed by Micro Focus Dimensions RM.

Cons

it is a centralized software so the issue is only one user can have access to software at a given point of time
some times check-in and check out takes time
its little difficult for newbies to understand and work with

Likelihood to Recommend

from my point of view its usually suited for a project with 20 to 50 members in it. have more than that may cause issue. because of sharing will be difficult among more people

Verified User

Engineer in Engineering (10,001+ employees)

Vetted Review

2 years of experience

Powerful Requirements Management Platform

Rating: 8 out of 10

Incentivized

September 20, 2016

Use Cases and Deployment Scope

<div>Serena RM is used for managing requirements. It allows centralized management and visibility of requirements across IT and the business, allowing users to track what stage of the SDLC process a requirement is in for a project. It allows linking layered or complementary requirements, such as from different stake holders, or a different tier of the project. </div><div>

</div><div>It provides easy baselining at each stage of a project, making it simple to see what the full set of requirements were at any given time. You can view current or past baselines. It provides relationships and links to related artifacts such as test plans and project documents, making it simple to see snapshots of the project over time. If used with Serena CM, then its power is quite remarkable, provides full traceability to the very code objects that implement each requirement. </div>

Pros

Traceability - will allow you to see end to end how requirements are related to each other, to project artifacts, how the requirement was tested, and the implementation code (when using with Serena CM).
Baselines - these are snapshots in time which are typically used at project phases and milestones. They allow you to see all aspects of a project from requirements to testing and how it has progressed or changed over time.
Test Management - test steps, execution, defect management are all included in RM, providing a powerful SDLC management platform.

Cons

The very complexity of the product, which makes it powerful and flexible, provides easy opportunities to misuse it and make a mess of things. Its very important to set up roles, life-cycle workflows, and methodologies very thoughtfully during implementation, otherwise it can easily become ineffective and even burdensome to the process.

Likelihood to Recommend

Serena RM is well suited for mid to large size companies, with mature processes in place, that want to standardize project methodologies across the IT department, and want to give users a collaborative role in the requirements and testing process. It is especially powerful when used with Serena CM, integrating change management and the code repository with the full project life cycle. It is not as well suited for smaller organizations, or organizations that do not have mature processes in place (unless they are using RM as the tool to strengthen processes). RM would be burdensome and restrictive in that scenario. Serena products are well suited for environments that are under heavy regulatory restrictions due to the roles based workflow and traceability that can be put in place.

Verified User

Team Lead in Information Technology (201-500 employees)

Vetted Review

1 year of experience

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Powerful Requirements Management Platform

Rating: 8 out of 10

Incentivized

September 20, 2016

Use Cases and Deployment Scope

Pros

Traceability - will allow you to see end to end how requirements are related to each other, to project artifacts, how the requirement was tested, and the implementation code (when using with Serena CM).
Baselines - these are snapshots in time which are typically used at project phases and milestones. They allow you to see all aspects of a project from requirements to testing and how it has progressed or changed over time.
Test Management - test steps, execution, defect management are all included in RM, providing a powerful SDLC management platform.

Cons

The very complexity of the product, which makes it powerful and flexible, provides easy opportunities to misuse it and make a mess of things. Its very important to set up roles, life-cycle workflows, and methodologies very thoughtfully during implementation, otherwise it can easily become ineffective and even burdensome to the process.

Likelihood to Recommend

Verified User

Team Lead in Information Technology (201-500 employees)

Vetted Review

1 year of experience