What is OpenText Process Automation?
OpenText Process Automation is an enterprise-scale Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to orchestrate complex, data-heavy workflows. The solution specializes in Content-Centric Automation, natively integrating with enterprise content management systems to automate processes that require deep document understanding and regulatory compliance.
Key Capabilities
- AI-Assisted Development: The platform includes Developer Aviator, a generative AI tool that provides both Low-Code/No-Code and Pro-Code options for building and scaling business applications.
- Dynamic Case Management: Supports adaptive workflows for unstructured processes, allowing for automated decision-making and Intelligent Document Processing (IDP).
- Enterprise Orchestration: Manages large-scale processes with real-time visibility, including built-in reporting and custom dashboards for Process Insights and bottleneck identification.
- Native Content Integration: Connects directly with OpenText Documentum, Content Suite, and Core Content to minimize context switching by surface-relevant documents within the active workflow.
Audience & Use Cases
- Audience: IT Developers, Business Analysts, and Operations Leaders in highly regulated industries.
- Use Case (Banking): Orchestrating trade finance, payments, and Anti-Money Laundering (AML) investigations.
- Use Case (Public Sector): Managing citizen requests and data privacy cases within secure environments.
- Use Case (Insurance): Automating claims processing, underwriting, and policy issuance.
Technical Specifications
- Deployment: Available as a Private Cloud service, on-premises, or via public cloud marketplaces including AWS, Azure, and Google Cloud.
- Security: Provides FedRAMP-certified environments, ensuring compliance for government agencies and regulated enterprise clients.
- Integrations: Deeply integrated with SAP S/4HANA, Salesforce, and the broader OpenText Content Cloud ecosystem.
Categories & Use Cases
Technical Details
| Mobile Application | No |
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FAQs
What is OpenText Process Automation?
OpenText Process Automation is an enterprise-scale Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to orchestrate complex, data-heavy workflows. The solution specializes in Content-Centric Automation, natively integrating with enterprise content management systems to automate processes that require deep document understanding and regulatory compliance.