Name: Optymyse
Price: 182 USD
Author: SJS Solutions

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Development

Academic Advising

Online Learning

Education

Business Intelligence (BI)

Collaboration

Facility Management

PDF Editors

VoIP

Enterprise

Accounting

Blockchain Payments

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employer of Record (EOR)

HR Management

On-Demand Payment

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Component Content Management

Converged Infrastructure

Data Center Infrastructure Management

Data Masking

Data Observability

Desktop Outsourcing

Endpoint Security

Enterprise Architecture Management

Fraud Detection

HTML Editors

High Availability Cluster

Hyper-Converged Infrastructure

IT Asset Disposal

Infrastructure Capacity Planning

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Software Defined Storage (SDS)

Storage Area Network

Vulnerability Management

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Creative Collaboration

Demand Generation

Email Marketing

Event Registration

Graphics

Marketing Automation

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Swag Management

Translation

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales

Data Loss Prevention

Operational Technology (OT) Security

Security Information and Event Management (SIEM)

Security

Construction Accounting

HIPAA Compliance

Legal Billing

Vertical-Specific

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Flexible and customizable: Multiple reviewers have praised Optymyse for its high level of flexibility and customization options. Users appreciate the ability to display multi-page and video elements, as well as add their own images, allowing them to tailor the software to meet their specific business requirements.

Excellent support and training: Several users have commended the support and training provided for Optymyse, describing it as excellent. This ensures that customers receive the necessary assistance in using the software effectively. Additionally, reviewers highlight that the software is well programmed, enabling real-time data retrieval and processing for accurate and useful information display on wallboards.

Easy to use and intuitive interface: Many reviewers have highlighted the ease of use and simplicity of Optymyse's user interface. Users find it easy to learn and manage due to its intuitive design. This user-friendliness allows employees to stay up-to-date in real-time with minimal effort while enabling quick creation of visually engaging displays without technical expertise.

1. Bugs in Optymyse: Some users have encountered bugs in Optymyse, such as page order issues and duplicated pages when making changes to multi-page elements. These technical glitches can disrupt the user experience and may require additional time and effort to resolve.

2. Lack of integrated features: Users have expressed a desire for more integrated features in Optymyse, including a Twitter connector to display live feeds within the software and the ability to link customer information from social media platforms. The absence of these capabilities limits the software's functionality and hampers its usefulness for managing real-time information.

3. Time-consuming dashboard creation: Creating dashboards in Optymyse is reported to be a time-consuming process by some users. Additionally, these users feel that the visualizations produced by the software are not as neat or visually appealing as expected for a product released in 2017. This can lead to frustration and inefficiency when trying to design compelling visual displays of data within the software interface.

Optymyse has become an invaluable tool for enhancing ShoreTel CC, according to users. It has proven to be highly effective in improving team engagement and providing a visually appealing representation of KPIs and targets. This product has been actively implemented by every customer where possible, as it has the remarkable ability to turn around unhappy customers and satisfy contact center staff with its user-friendly interface and impressive display capabilities. The impact of Optymyse on key performance indicators related to sales, customer satisfaction, and handle time has been significant, resulting in improved employee satisfaction. Managers have found that this tool helps them efficiently organize their staff in the call center by easily identifying which lines are being utilized the most. Agents also feel a sense of importance and engagement with the up-to-date information provided by Optymyse. Overall, this product has been successful in solving various challenges faced by contact centers, ultimately leading to better performance and enhanced employee morale.

Basic

MONTHLY

ANNUALLY

Flaree

From group cards to group gifts, illume was an employee recognition solution used to celebrate, thank, and support a recipient. It was acquired by Kudoboard in late 2022, and is no longer available for sale.

illume (discontinued)

Optymyse

The goal of Employee Engagement Software is to develop and nurture positive affect towards the company and the brand among the rank and file. To achieve that employee engagement software typically provides a means of recognizing and possibly rewarding employee achievement and model behavior, and also survey tools to capture sentiment.

Called pulse surveys, these surveys can be delivered rapidly and at fairly frequent intervals to capture changing morale or to amplify awareness of issues particular to employee performance. Conducting research in this fashion is far more likely to capture and provide useful information about issues affecting performance and morale than annual reviews or surveys.

Employee Engagement

SJS Solutions

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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