Name: Oracle Documaker
Author: Oracle

Help Desk

Web and Video Conferencing

Customer Support

Push Notifications

Development

Business Intelligence (BI)

Collaboration

Diagramming

Environmental, Social, and Governance (ESG)

Org Chart

Supply Chain Visibility

Traceability

Enterprise

Accounting

Revenue Management

Finance and Accounting

401(k)

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bot Mitigation

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (Canada)

Data Observability

Data Replication

Debugging

Desktop Outsourcing

Electronic Data Interchange (EDI)

Encryption Key Management

Enterprise Flash Array Storage

Fraud Detection

Industrial IoT

Integration Platform as a Service (iPaaS)

Load Balancing

Machine Learning

Network Function Virtualization (NFV)

Network Performance Monitoring

Network Troubleshooting

Packet Analyzer

Runtime Application Self-Protection

Secure Web Gateway

Security Awareness Training

Smart Contracts

Static Code Analysis

Threat Hunting

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Experience

Content Management

Digital Signage

Email Management

Email Marketing

Marketing Automation

Real-Time Interaction Management

Social Media Customer Service

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Business Caller ID

Interactive Whiteboard

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Email Tracking

Sales

HIPAA Compliance

Insurance Suites

Practice Management

Public Sector Software

Restaurant Management

Tax Practice Management

Tour Operator

Vertical-Specific

medium

large

Smart Communications in London (an offshoot from Thunderhead) offers customer communications technology. Smart Communications flagship product is designed to help the user drive accurate, personalized customer conversations with their customers. The vendor states SmartCOMM helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers.

Smart Communications SmartCOMM

Customer Communication Management

Smart Communications

Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.

Quadient Inspire

Customer Experience Management

Quadient

OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.

OpenText Exstream

OpenText

small

Front is a communication hub that helps businesses keep the human touch in every interaction.

Starter

Growth

Scale

Front

Workflow Automation

Mobile Access

Tagging

Search

Integrates with other Project Management Tools

Notifications

Comments and feedback

Sharing and privacy

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Document files

Image files

Video files

Audio files

Shared folders

Access control

Integrates with Google Drive

Web interface

Simultaneous editing

Zendesk's Sunshine Conversations (formerly Smooch.io) lets users unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. Smooch was acquired by Zendesk in May 2019.

Zendesk Sunshine Conversations

Zendesk

Respond.io

Likelihood to Recommend

WATI.io

Directly

Directly Software, Inc.

Facebook Messenger

Meta Platforms Inc

Text Request

Kenect

Tech Cares 2022

Tech Cares 2023

Cincom Eloquence

Isis Papyrus CCM

Top Rated 2023

Launch

Boost

EZ Texting

Mobile Marketing

CallFire

Free

Basic

Professional

Zoho SalesIQ

Live Chat

Zoho

Oracle Documaker

Customer Communications Management Software optimizes inbound and outbound communications to create excellent customer experiences.

Emerging technologies are disrupting old paradigms and
unleashing new opportunities. Oracle has embedded innovative technologies in
every aspect of our cloud, enabling companies to reimagine their businesses,
processes, and experiences. The world’s #1 database is now autonomous,
allowing enterprises to innovate at the speed of a startup. And Oracle is the leader and steward of Java, the world's #1 programming language and platform. Oracle provides essential elements for companies to pioneer
innovations and drive new business models. For example, applications based on artificial
intelligence (AI) can suggest the next best actions, automate answers, and
provide personalized service. Oracle embeds machine learning into several
management and security offerings to help monitor, troubleshoot, and predict
potential outages and security breaches. We enable automated but personalized
interactions across our applications via digital assistants—and we’ve
integrated AI into analytics to help discover hidden patterns. 

Oracle helps customers develop roadmaps, migrate to the
cloud, and take advantage of emerging technologies from any point: new cloud
deployments, on-premises environments, and hybrid implementations. Oracle’s
approach makes it easy for companies to get started in the cloud and even
easier to expand as business grows. 

Oracle is the #1 provider of business software, with a broad
portfolio of solutions for companies of all sizes.

Oracle

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

Operating Systems	Unspecified
Mobile Application	No

Oracle Documaker

Overview

What is Oracle Documaker?

Leaving a review helps other professionals like you evaluate Customer Communication Management Software

Awards

Pricing

Oracle Documaker

What is Oracle Documaker?

Entry-level set up fee?

Offerings

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Alternatives Pricing

EZ Texting

What is EZ Texting?

Zoho SalesIQ

What is Zoho SalesIQ?

Product Details

What is Oracle Documaker?

Oracle Documaker Competitors

Oracle Documaker Technical Details

Comparisons

Compare with

SmartCOMM

Quadient Inspire

OpenText Exstream

Front

Zendesk Sunshine Conversations

Respond.io

WATI.io

Directly

Facebook Messenger

Text Request

Kenect

Reviews